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SaaSTweaks Benchmark · 2026

Best CRM

Our top crm pick for 2026 is Zoho CRM with a SaaSTweaks Score of 82/100 (Strong Buy). A highly capable, value-packed CRM with a strong free tier and competitive pricing, though annual billing and some complexity moderate flexibility and time-to-value.

How we score → six pillars, no pay-to-rank
# Tool Score From The deal
1 Zoho CRM 82 Custom Free for 3 users; paid from ~$14/user/mo
2 Apollo 81 Custom Free plan + paid tiers from ~$49/user/mo
3 Bigin by Zoho CRM 80 Custom Free plan; paid from ~$7/user/mo
4 Freshsales 79 Custom Free plan + free trial available
5 Pipedrive CRM 78 $14/mo 20% off for 12 months
6 Lemlist 78 Custom Founder rate via SaaSTweaks + 20% off annual + Lemwarm included free
7 Visible.vc 78 Custom Free Starter Plan
8 Bitrix24 78 Custom Free unlimited-user plan; paid from ~$49/mo flat
9 Aira 76 Custom 14-day free trial, no card required
10 Apollo.io 74 Custom Save 50% in year one
11 Zoho 74 Custom Many free apps; Zoho One ~$37/user/mo
12 Customer.io 73 Custom Up to 20% off with annual billing
13 Auth0 71 Custom Verified founder pricing
14 Clerk 69 Custom Verified founder pricing
15 HubSpot CRM 68 $15/mo 75% off + 6 months free
16 Flowlu 68 Custom Free plan; paid from ~$29/mo (flat team)
17 Streak 67 Custom Free trial available
18 ActiveCampaign 67 Custom Verified deal
19 Insightly 67 Custom Free plan; paid from ~$29/user/mo
20 BookYourData 64 Custom Verified deal
21 Freshworks 64 Custom Verified deal
22 Joomla 63 Custom Free plan available
23 Zoho Creator 62 Custom Free trial; paid from ~$8/user/mo
24 Attio 62 $29/mo Verified deal
25 Lusha 62 Custom Verified deal
26 Leverly 62 Custom Free trial; paid from ~$45/user/mo
27 vcita 62 Custom Free trial; paid from ~$29/mo
28 Act! 61 Custom Free trial available
29 HighLevel 61 Custom 14-day trial; from ~$97/mo (unlimited)
30 Nimble CRM 59 Custom 14-day trial; one plan ~$25/user/mo
31 Vendasta 58 Custom Free to start; paid tiers + wholesale products
32 Contentful 57 Custom Verified deal
33 LinkedIn Sales Navigator 57 Custom Verified deal
34 User.com 57 Custom Verified deal
35 Microsoft Dynamics 365 57 Custom From ~$65/user/mo per app
36 Copper 56 Custom Verified deal
37 HubSpot 55 $15/mo Verified deal
38 Zendesk 55 Custom Verified deal
39 Drupal 54 Custom Free plan available
40 Salesforce 54 Custom Free plan + free trial available
41 Keap 54 Custom Verified deal
42 Common Room 53 Custom Verified deal
43 Kentico CMS 52 Custom Verified deal
44 Outreach 52 Custom Custom enterprise pricing — book a demo
45 ZoomInfo 50 Custom Verified deal
46 Blinq 49 Custom
47 Thryv 49 Custom Custom quote; free Command Center tier
48 Appian 48 Custom Verified deal
49 Gong 48 Custom Verified deal
50 bpm’online CRM 46 Custom Free trial available
51 Sitefinity 46 Custom Verified deal
52 OpenText ECM 45 Custom Verified deal
53 Salesloft 45 Custom Verified deal
#1 82/100 Strong Buy
Zoho CRM logo

Zoho CRM

A feature-rich, affordable CRM with AI (Zia), deep automation, and omnichannel sales — enterprise capability at a fraction of Salesforce pricing.

A highly capable, value-packed CRM with a strong free tier and competitive pricing, though annual billing and some complexity moderate flexibility and time-to-value.

Value for Money 9.0Capability 9.0Deal Strength 8.0
Free for 3 users; paid from ~$14/user/mo · from Custom Get Zoho CRM deal →
#2 81/100 Strong Buy
Apollo logo

Apollo

All-in-one B2B sales intelligence + engagement platform: a 275M+ contact database, email sequences, and a dialer in one tool.

Apollo offers exceptional all-in-one capability and value for SMB sales teams, though trust signals are good but not fully detailed and flexibility has some annual commitment.

Value for Money 9.0Capability 9.0Deal Strength 8.0
Free plan + paid tiers from ~$49/user/mo · from Custom Get Apollo deal →
#3 80/100 Strong Buy
Bigin by Zoho CRM logo

Bigin by Zoho CRM

A refreshingly simple, affordable CRM built for small businesses — pipeline management without the bloat, from about $7 per user a month.

A highly affordable, simple CRM with a strong free plan and quick setup, ideal for small teams but limited in advanced features.

Value for Money 9.0Time to Value 9.0Deal Strength 8.0
Free plan; paid from ~$7/user/mo · from Custom Get Bigin by Zoho CRM deal →
#4 79/100 Strong Buy
Freshsales logo

Freshsales

Freshsales packs AI lead scoring, built-in phone/email/chat, and a free tier into one of the most approachable CRMs for SMB sales teams.

Freshsales offers a robust, all-in-one CRM with a standout free plan and strong value, making it highly accessible and capable for SMB sales teams.

Deal Strength 8.0Value for Money 8.0Capability 8.0
Free plan + free trial available · from Custom Get Freshsales deal →
#5 78/100 Strong Buy
Pipedrive CRM logo

Pipedrive CRM

Pipedrive in 2026: the visual sales CRM with AI Sales Assistant on every plan — Lite at $14/seat, Growth at $39/seat, Premium at $49/seat, and Ultimate at $79/seat (annual billing).

A strong verified discount on a capable, easy-to-setup CRM with good trust signals, though tied to an annual commitment.

Deal Strength 8.0Value for Money 8.0Capability 8.0
20% off for 12 months · from $14/mo Get Pipedrive CRM deal →
#6 78/100 Strong Buy
Lemlist logo

Lemlist

Cold outreach platform for personalised email and multichannel sales sequences — used by SDRs and growth teams to send high-converting personalised cold email at scale.

Lemlist offers a strong verified discount with bundled warmup, delivering high capability for personalized outbound, though annual commitment reduces flexibility.

Capability 9.0Deal Strength 8.0Value for Money 8.0
Founder rate via SaaSTweaks + 20% off annual + Lemwarm included free · from Custom Get Lemlist deal →
#7 78/100 Strong Buy
Visible.vc logo

Visible.vc

The investor reporting and portfolio tracking platform that finally replaces clunky spreadsheets for VCs and founders.

Visible.vc offers a verified, valuable free starter plan for its focused investor reporting and portfolio tracking capabilities, delivering strong value and rapid time-to-value for its target audience.

Deal Strength 8.0Value for Money 8.0Capability 8.0
Free Starter Plan · from Custom Get Visible.vc deal →
#8 78/100 Strong Buy
Bitrix24 logo

Bitrix24

Free all-in-one business suite: CRM, project management, tasks, telephony, and team collaboration in a single platform.

Bitrix24 offers exceptional breadth and value with a free unlimited-user plan and flat-rate pricing, though its interface complexity creates a learning curve.

Value for Money 9.0Capability 9.0Deal Strength 8.0
Free unlimited-user plan; paid from ~$49/mo flat · from Custom Get Bitrix24 deal →
#9 76/100 Strong Buy
Aira logo

Aira

AI sales-intelligence agent covering 65M European companies and 140M decision-makers — real-time alerts, meeting briefs, and CRM sync.

Aira offers strong European B2B depth and timely triggers with a valuable risk-free trial, though trust signals are primarily product-focused.

Deal Strength 8.0Value for Money 8.0Capability 8.0
14-day free trial, no card required · from Custom Get Aira deal →
#10 74/100 Solid — with caveats
Apollo.io logo

Apollo.io

All-in-one B2B sales intelligence and engagement platform with 275M+ contacts — find, enrich, and contact ideal buyers with AI-powered outreach automation.

Strong verified discount and comprehensive outbound capabilities, but trust signals are limited and flexibility is standard.

Deal Strength 8.0Value for Money 8.0Capability 8.0
Save 50% in year one · from Custom Get Apollo.io deal →
#11 74/100 Solid — with caveats
Zoho logo

Zoho

A 45+ app business operating system — CRM, accounting, projects, email, HR, and more — under one affordable license with Zoho One.

Zoho One offers exceptional breadth and integrated value for SMBs, though individual app polish and setup time are trade-offs.

Value for Money 9.0Deal Strength 8.0Capability 8.0
Many free apps; Zoho One ~$37/user/mo · from Custom Get Zoho deal →
#12 73/100 Solid — with caveats
Customer.io logo

Customer.io

Customer.io review: a developer-grade messaging platform for behavior-triggered campaigns across email, push, SMS, and in-app.

A powerful, event-driven messaging platform with a verified discount and strong value, though it requires technical skill and lacks traditional CRM features.

Capability 9.0Value for Money 8.0Trust & Reliability 8.0
Up to 20% off with annual billing · from Custom Get Customer.io deal →
#13 71/100 Solid — with caveats
Auth0 logo

Auth0

Auth0 review: the developer-friendly identity platform that quietly powers logins for thousands of SaaS and B2C apps.

Auth0 is a robust, developer-friendly CIAM platform with strong capabilities and reliability, though its value diminishes at scale and exit flexibility is average.

Capability 9.0Time to Value 8.0Trust & Reliability 8.0
Verified founder pricing · from Custom Get Auth0 deal →
#14 69/100 Solid — with caveats
Clerk logo

Clerk

Clerk is the developer-first auth and user-management platform that drops into your app in minutes — no auth boilerplate, no migrations dram

Clerk offers a verified founder discount with strong value and broad, developer-friendly capabilities for modern auth, though trust signals are positive but not exhaustive.

Value for Money 8.0Capability 8.0Time to Value 8.0
Verified founder pricing · from Custom Get Clerk deal →
#15 68/100 Solid — with caveats
HubSpot CRM logo

HubSpot CRM

HubSpot CRM: free forever for unlimited users, Sales Hub Starter at $15/seat/mo, Professional at $90/seat/mo — 4.4/5 on G2 across 12,000+ reviews.

HubSpot offers a powerful, all-in-one CRM platform with a strong verified deal, but its value is tempered by complex pricing and onboarding lock-in.

Capability 9.0Deal Strength 8.0Trust & Reliability 8.0
75% off + 6 months free · from $15/mo Get HubSpot CRM deal →
#16 68/100 Solid — with caveats
Flowlu logo

Flowlu

All-in-one business management for SMBs — CRM, projects, invoicing, finance, and knowledge base in one affordable platform.

Flowlu offers strong all-in-one capability and exceptional value via flat team pricing, though trust signals are limited to reviews.

Value for Money 8.0Capability 8.0Time to Value 7.0
Free plan; paid from ~$29/mo (flat team) · from Custom Get Flowlu deal →
#17 67/100 Solid — with caveats
Streak logo

Streak

The CRM that lives inside Gmail — turn your inbox into a pipeline without switching tabs.

Streak delivers exceptional time-to-value and strong capability for Gmail-centric teams, backed by a reputable free tier and HubSpot's infrastructure, though its deal strength is limited to a trial.

Time to Value 9.0Value for Money 8.0Capability 8.0
Free trial available · from Custom Get Streak deal →
#18 67/100 Solid — with caveats
ActiveCampaign logo

ActiveCampaign

ActiveCampaign is the automation-first email platform that turns subscriber behavior into revenue with deep CRM and visual workflows.

A powerful, automation-rich platform offering exceptional value and capability, though the current deal is limited to affiliate access.

Capability 9.0Value for Money 8.0Trust & Reliability 8.0
Verified deal · from Custom Get ActiveCampaign deal →
#19 67/100 Solid — with caveats
Insightly logo

Insightly

A CRM with built-in project management — close the deal and deliver the work in one tool, with linked relationships and post-sale delivery for SMBs.

A capable CRM-project combo for service SMBs with good value and a free plan, though trust signals are limited and billing is annual.

Value for Money 8.0Capability 8.0Time to Value 8.0
Free plan; paid from ~$29/user/mo · from Custom Get Insightly deal →
#20 64/100 Solid — with caveats
BookYourData logo

BookYourData

BookYourData review: pay-as-you-go B2B contacts with built-in verification and no monthly subscription lock-in.

A flexible, pay-as-you-go contact database with strong value and ease of use, though its affiliate-only deal limits immediate savings.

Flexibility & Exit 9.0Value for Money 8.0Time to Value 8.0
Verified deal · from Custom Get BookYourData deal →
#21 64/100 Solid — with caveats
Freshworks logo

Freshworks

Freshworks Freshsales delivers Salesforce-grade CRM muscle at SMB prices — and Freddy AI finally makes the basics feel smart.

A highly capable, value-packed CRM for SMBs with quick onboarding, though the current offer lacks a verified public discount.

Value for Money 8.0Capability 8.0Time to Value 8.0
Verified deal · from Custom Get Freshworks deal →
#22 63/100 Solid — with caveats
Joomla logo

Joomla

Joomla is a free, open-source CMS that can power lightweight CRM workflows — but it isn't a standalone sales CRM out of the box.

Joomla is a free, extensible CMS that can support lightweight CRM needs but requires technical setup and lacks out-of-the-box sales features.

Deal Strength 8.0Value for Money 8.0Flexibility & Exit 8.0
Free plan available · from Custom Get Joomla deal →
#23 62/100 Solid — with caveats
Zoho Creator logo

Zoho Creator

Build custom business apps fast on a low-code platform — automate workflows, create databases, and deploy on web and mobile without a dev team.

A capable low-code platform offering strong value for money and quick setup, though the deal is limited to a standard trial with no verified discount.

Value for Money 8.0Capability 8.0Time to Value 8.0
Free trial; paid from ~$8/user/mo · from Custom Get Zoho Creator deal →
#24 62/100 Solid — with caveats
Attio logo

Attio

AI-native CRM with a flexible data model — Free up to 3 seats, Plus at $29/seat/mo annual, and Pro at $69/seat/mo for scaling GTM teams.

Attio is a highly capable, modern AI CRM offering excellent value and speed, but the affiliate-only deal limits savings and evidence on reliability/exit terms is thin.

Time to Value 9.0Value for Money 8.0Capability 7.0
Verified deal · from $29/mo Get Attio deal →
#25 62/100 Solid — with caveats
Lusha logo

Lusha

Lusha turns LinkedIn into a verified B2B contact database — fast, browser-native, and built for quota-carrying reps.

Lusha excels at low-friction prospecting with a strong free tier and browser extension, though its affiliate-only deal and lack of enterprise depth limit some pillars.

Time to Value 9.0Value for Money 7.0Capability 7.0
Verified deal · from Custom Get Lusha deal →
#26 62/100 Solid — with caveats
Leverly logo

Leverly

Speed-to-lead software that phones your sales rep within seconds of a new lead — connecting you to prospects while they’re still hot to dramatically lift conversions.

Value for Money 8.0Capability 8.0Time to Value 8.0
Free trial; paid from ~$45/user/mo · from Custom Get Leverly deal →
#27 62/100 Solid — with caveats
vcita logo

vcita

All-in-one business management for service providers: online scheduling, invoicing & payments, client CRM, and marketing in one app.

A capable all-in-one for service businesses with good value from bundling, but the deal is limited to a standard free trial and trust signals are thin.

Value for Money 8.0Capability 8.0Time to Value 8.0
Free trial; paid from ~$29/mo · from Custom Get vcita deal →
#28 61/100 Solid — with caveats
Act! logo

Act!

The veteran CRM that small businesses keep coming back to — familiar, affordable, and quietly capable in 2026.

A mature, value-focused CRM for SMBs offering a solid feature set and good flexibility, though its deal is only a standard trial and its interface shows its age.

Value for Money 8.0Capability 7.0Time to Value 7.0
Free trial available · from Custom Get Act! deal →
#29 61/100 Solid — with caveats
HighLevel logo

HighLevel

The all-in-one CRM and marketing platform built for agencies — CRM, funnels, email/SMS, automation, and white-label SaaS mode to resell under your own brand.

A powerful all-in-one agency platform with strong value and capability, though deal strength is limited and learning curve impacts time to value.

Capability 9.0Value for Money 8.0Time to Value 6.0
14-day trial; from ~$97/mo (unlimited) · from Custom Get HighLevel deal →
#30 59/100 Situational
Nimble CRM logo

Nimble CRM

A simple relationship CRM that works inside your inbox and across social — auto-enriches contacts and surfaces the right people to engage, without data-entry busywork.

A straightforward, relationship-focused CRM with good value and quick setup, but lacks a significant deal and has annual billing constraints.

Time to Value 8.0Value for Money 7.0Capability 7.0
14-day trial; one plan ~$25/user/mo · from Custom Get Nimble CRM deal →
#31 58/100 Situational
Vendasta logo

Vendasta

The white-label platform and marketplace for agencies — resell digital marketing products to local businesses under your own brand, with CRM and fulfillment built in.

A comprehensive white-label platform for agencies, offering strong capabilities with a standard pricing model and a moderate learning curve.

Capability 8.0Time to Value 6.0Deal Strength 5.0
Free to start; paid tiers + wholesale products · from Custom Get Vendasta deal →
#32 57/100 Situational
Contentful logo

Contentful

Contentful is the composable content platform powering multi-channel content for engineering-led teams — powerful, mature, and priced for th

A powerful, enterprise-grade headless CMS with strong capabilities and reliability, but its affiliate-only deal limits savings and its value is norm-priced for the category.

Capability 9.0Trust & Reliability 8.0Flexibility & Exit 6.0
Verified deal · from Custom Get Contentful deal →
#33 57/100 Situational
LinkedIn Sales Navigator logo

LinkedIn Sales Navigator

The most trusted B2B prospecting layer on the planet's largest professional network — powerful, but priced for serious sellers.

A powerful, first-party prospecting tool with high capability and good time-to-value for LinkedIn users, but its value is capped by high seat costs and a lack of verified public discounts.

Capability 9.0Time to Value 8.0Trust & Reliability 8.0
Verified deal · from Custom Get LinkedIn Sales Navigator deal →
#34 57/100 Situational
User.com logo

User.com

Marketing automation, live chat, CRM, and knowledge base in one workspace

A broad all-in-one marketing suite offering strong value versus competitors but with a steeper onboarding curve and no verified discount.

Value for Money 8.0Capability 8.0Time to Value 5.0
Verified deal · from Custom Get User.com deal →
#35 57/100 Situational
Microsoft Dynamics 365 logo

Microsoft Dynamics 365

Microsoft’s modular CRM + ERP suite — Sales, Customer Service, Finance, and Business Central apps that plug straight into Microsoft 365 and Power Platform.

A powerful, integrated CRM/ERP suite for Microsoft-centric enterprises, offering broad capabilities but with complex licensing and a steeper implementation curve.

Capability 8.0Trust & Reliability 8.0Deal Strength 5.0
From ~$65/user/mo per app · from Custom Get Microsoft Dynamics 365 deal →
#36 56/100 Situational
Copper logo

Copper

Copper CRM review: the Google Workspace-native CRM that turns Gmail into a sales engine — features, pricing tiers, and a 2026 verdict.

A highly capable, easy-to-use CRM for Google Workspace teams, but the affiliate-only deal offers no real savings.

Capability 8.0Time to Value 8.0Value for Money 5.0
Verified deal · from Custom Get Copper deal →
#37 55/100 Situational
HubSpot logo

HubSpot

The all-in-one customer platform that helps growing teams centralise sales, marketing and service.

A powerful, unified CRM platform with strong capabilities and trust, but its value is highly tier-dependent and the current deal offers no direct public discount.

Capability 8.0Trust & Reliability 8.0Value for Money 5.0
Verified deal · from $15/mo Get HubSpot deal →
#38 55/100 Situational
Zendesk logo

Zendesk

Customer service and support platform offering ticketing, live chat, AI agents, knowledge base, and CRM tools for customer-facing teams at all scales.

A highly capable, enterprise-grade support platform with strong AI features, but its value is limited by affiliate-only access and standard annual contracts.

Capability 8.0Trust & Reliability 8.0Value for Money 5.0
Verified deal · from Custom Get Zendesk deal →
#39 54/100 Situational
Drupal logo

Drupal

Drupal isn't a traditional CRM — it's a flexible, open-source platform you can shape into one. Our 2026 review covers pricing, modules, and

Drupal is a powerful, free, and flexible open-source framework, but it is not an out-of-the-box CRM, requiring significant development time and cost to achieve basic CRM functionality.

Flexibility & Exit 10.0Deal Strength 8.0Trust & Reliability 8.0
Free plan available · from Custom Get Drupal deal →
#40 54/100 Situational
Salesforce logo

Salesforce

The original cloud CRM — still the most complete customer platform, now stitched together with Slack, Tableau, and Einstein AI.

Salesforce is the deep, enterprise-grade CRM platform with exceptional capability and trust, but its value is standard for the category, onboarding is complex, and it requires annual contracts.

Capability 10.0Trust & Reliability 8.0Value for Money 5.0
Free plan + free trial available · from Custom Get Salesforce deal →
#41 54/100 Situational
Keap logo

Keap

Keap bundles CRM, email, automations, and payments into one platform built for service-based small businesses scaling past the spreadsheet s

A powerful, all-in-one CRM and automation platform for established service businesses, but its high price, steep learning curve, and lack of a verified public discount limit its immediate value for casual users.

Capability 9.0Trust & Reliability 8.0Value for Money 5.0
Verified deal · from Custom Get Keap deal →
#42 53/100 Situational
Common Room logo

Common Room

Common Room unifies community, product, and CRM signals so revenue teams can act on real buying intent — not cold guesses.

A powerful, deep-capability platform for community-led growth, but its high, opaque pricing and lack of a public discount limit accessibility and value for many teams.

Capability 9.0Trust & Reliability 8.0Time to Value 5.0
Verified deal · from Custom Get Common Room deal →
#43 52/100 Situational
Kentico CMS logo

Kentico CMS

Kentico CMS review: a marketing-first DXP with built-in CRM contact management, lead scoring, and automation for mid-market and enterprise t

A powerful, integrated DXP and marketing-led CRM with strong capabilities but held back by enterprise pricing, a steep learning curve, and no public discounts.

Capability 8.0Trust & Reliability 8.0Value for Money 5.0
Verified deal · from Custom Get Kentico CMS deal →
#44 52/100 Situational
Outreach logo

Outreach

The enterprise sales execution platform: AI-powered sequences, deal management, conversation intelligence, and forecasting for 30+ rep teams.

A powerful, enterprise-grade sales execution platform with deep capabilities, but its value is constrained by custom, access-only pricing, a steep implementation curve, and annual lock-in for most teams.

Capability 9.0Trust & Reliability 8.0Value for Money 5.0
Custom enterprise pricing — book a demo · from Custom Get Outreach deal →
#45 50/100 Situational
ZoomInfo logo

ZoomInfo

ZoomInfo is the heavyweight B2B contact database that fuels outbound sales — when you can afford the access.

Enterprise-grade data leader with high capability but premium pricing and likely annual contracts, offering only affiliate access with no public discount.

Capability 9.0Trust & Reliability 7.0Time to Value 5.0
Verified deal · from Custom Get ZoomInfo deal →
#46 49/100 Situational
Blinq logo

Blinq

Digital business card platform for professionals and teams to share contact details, capture leads, and manage connections via NFC tap, QR code, or shareable link.

Blinq offers strong CRM-integrated digital business cards for teams, but lacks a public discount and has annual billing lock-in.

Capability 8.0Value for Money 5.0Time to Value 5.0
· from Custom Get Blinq deal →
#47 49/100 Situational
Thryv logo

Thryv

All-in-one small business management — CRM, online scheduling, invoicing, marketing, and reputation tools designed for local service businesses.

A broad all-in-one platform for service businesses, but custom pricing and limited public deal info constrain value and flexibility.

Capability 8.0Value for Money 5.0Time to Value 5.0
Custom quote; free Command Center tier · from Custom Get Thryv deal →
#48 48/100 Situational
Appian logo

Appian

Appian isn't a traditional CRM — it's a low-code process automation platform that powers enterprise customer workflows.

A robust enterprise process automation platform with strong capabilities and trust, but its value is limited by custom enterprise pricing and slow time-to-value for non-traditional CRM use.

Capability 8.0Trust & Reliability 8.0Flexibility & Exit 5.0
Verified deal · from Custom Get Appian deal →
#49 48/100 Situational
Gong logo

Gong

Gong turns every sales call into deal intelligence — the AI revenue platform that tells reps what actually wins.

Gong is a powerful, enterprise-grade revenue intelligence platform, but its high cost, complex implementation, and lack of a public discount limit its accessibility and immediate value.

Capability 9.0Trust & Reliability 8.0Deal Strength 3.0
Verified deal · from Custom Get Gong deal →
#50 46/100 Situational
bpm’online CRM logo

bpm’online CRM

bpm'online CRM (now Creatio) — process-driven, low-code CRM built for teams that want automation without the enterprise overhead.

A powerful, process-driven CRM platform with strong capabilities for mid-market and enterprise, but limited by custom pricing, a steep learning curve, and lack of transparent terms.

Capability 8.0Value for Money 5.0Trust & Reliability 5.0
Free trial available · from Custom Get bpm’online CRM deal →
#51 46/100 Situational
Sitefinity logo

Sitefinity

Enterprise .NET CMS with built-in personalization and marketing — but custom pricing and a Microsoft-stack bias put small teams on the sidel

A powerful enterprise DXP with strong capabilities for the Microsoft stack, but its quote-only pricing, steep learning curve, and affiliate-only deal limit accessibility and value.

Capability 8.0Trust & Reliability 8.0Deal Strength 3.0
Verified deal · from Custom Get Sitefinity deal →
#52 45/100 Situational
OpenText ECM logo

OpenText ECM

OpenText ECM is enterprise content infrastructure for regulated industries — powerful, but only worth it if your budget and timeline match t

A deeply capable enterprise content management platform for regulated industries, but with a capped affiliate-only deal, high custom pricing, and an implementation timeline measured in quarters.

Capability 9.0Trust & Reliability 8.0Deal Strength 3.0
Verified deal · from Custom Get OpenText ECM deal →
#53 45/100 Situational
Salesloft logo

Salesloft

Salesloft turns B2B sales teams into closers with AI cadences, auto-dialers, and Drift-powered chat — built for serious revenue orgs.

A powerful, complete sales engagement platform for large teams, but its value is limited by opaque, enterprise pricing and a lack of accessible discounts.

Capability 8.0Time to Value 5.0Trust & Reliability 5.0
Verified deal · from Custom Get Salesloft deal →

How we scored these crm tools

Every tool earns a SaaSTweaks Score from 0–100, weighted across six pillars: deal strength (25%), value for money (20%), capability (20%), time to value (15%), trust & reliability (12%), and flexibility & exit (8%). Each pillar is backed by evidence and scored against a published rubric. The ranking above is strictly by total score — we never re-order for commission. Read the full methodology →

CRM ranking — FAQ

What is the best crm software in 2026?

Zoho CRM ranks #1 with a SaaSTweaks Score of 82/100 (Strong Buy). A highly capable, value-packed CRM with a strong free tier and competitive pricing, though annual billing and some complexity moderate flexibility and time-to-value. We rank every tool on six weighted pillars — deal strength, value, capability, time-to-value, trust, and flexibility.

How does SaaSTweaks rank crm tools?

Each tool is scored 0–100 across six pillars (deal strength 25%, value for money 20%, capability 20%, time to value 15%, trust & reliability 12%, flexibility & exit 8%). The ranking is strictly by total score — we never re-order for commission. See /how-we-score.

What is the cheapest crm tool here?

Effective prices are shown for each tool in the table below; the lowest paid monthly tier (after any verified deal) determines the entry price. Several tools also offer free plans or credits.