01
Automate routine support for product queries
Founders can deploy Crisp AI Agents to answer frequently asked questions about their product, pricing, and features, freeing up human agents for complex issues.
$509 value
Crisp
Customer Support
4.7 (3)
Verified Editor's pick CUSTOMER SUPPORT
Crisp deal: Exclusive Crisp access
Multi-channel customer support with per-workspace pricing — Free (2 agents), Mini at $45/mo, Essentials at $95/mo, and Plus at $295/mo per workspace.
- Per-workspace pricing — 10 agents on Essentials at $95/mo versus $100+/agent on Intercom Pro
- Genuinely useful free plan — 2 agents, live chat, shared inbox, real integrations, and no time limit
- Omnichannel inbox unifies chat, email, WhatsApp, Instagram, and SMS in one interface on Essentials and above
- MagicReply AI drafts responses from your knowledge base, cutting first-reply time without Intercom-level spend
Editor's pick
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Member-only
Verified weekly · No signup wall
Verified 2 weeks ago · live
Negotiated direct by saasTweaks
Founders
4,031+
claimed all-time
This week
105
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Ends in
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About Crisp
Crisp, in 30 seconds
Crisp is a French-built customer messaging suite that bundles a shared inbox, live chat, helpdesk articles, a chatbot builder, a basic CRM and email campaigns into one workspace fee. We picked it because the per-workspace (not per-agent) pricing is genuinely SMB-friendly and the product feels modern without the Intercom price tag.
How it works
You install the Crisp widget on your site or app and the team works from a single shared inbox that consolidates chat, email, Messenger, Instagram, WhatsApp and SMS. Conversations carry context (browser, location, custom data) into a lightweight CRM card. The chatbot builder uses a visual flow editor and now ships with a Crisp AI module that can answer FAQ-style questions from your helpdesk content. MagicReply is a co-pilot that drafts agent responses based on past tickets.
The Helpdesk module lets you publish a public knowledge base with categories, search and feedback. Campaigns covers triggered onboarding emails and one-off in-app messages.
Pricing reality
The free plan covers 2 seats with basic chat and integrations and is genuinely usable. Mini at $45/workspace/month adds the helpdesk and unlimited history; Essentials at $95/workspace/month unlocks the chatbot, MagicReply, campaigns and triggers; Plus at $295/workspace/month adds Crisp AI with custom training and higher limits. Pricing is per workspace, not per agent, so a five-agent team pays the same as a two-agent team in the same brand. Multi-brand companies pay per workspace.
Versus alternatives
| Tool | Strength | Weakness vs Crisp |
|---|---|---|
| Crisp | Per-workspace pricing for small teams | — |
| Intercom | Deeper Fin AI agent, bigger bot library | 5–10x the cost at SMB scale, per-seat pricing |
| Tawk.to | Free chat with paid agents | Weaker helpdesk and CRM, ad upsells |
| HubSpot Service Hub Free | Free CRM-tied helpdesk | Weaker live-chat UX, email-first model |
Who should buy, who should skip
Buy if you run a 2–20 agent SaaS or e-commerce support team, you want chat plus helpdesk plus a basic chatbot in one bill, and you would rather not pay Intercom prices for features you only half-use.
Skip if you operate at enterprise scale, need advanced workflow routing or rely on a deep AI deflection agent (Fin, Ada). Crisp covers the basics well; it is not trying to win the enterprise category.
Crisp deal
Click through the verified link for the current Crisp discount. We re-check pricing monthly.
Capabilities
- • Live chat widget with real-time visitor monitoring and proactive message triggers
- • Shared inbox aggregating conversations from email, chat, Messenger, WhatsApp, and Twitter
- • Chatbot builder for automated lead qualification and FAQ handling
- • Helpdesk with knowledge base articles and self-service widget
- • CRM with contact history, segmentation, and deal pipeline
- • Co-browsing for agent-assisted session sharing without extra software
- • Status page integration for proactively communicating incidents
- • Team inbox with assignment, tagging, internal notes, and SLA tracking
What's included
02
Manage client communications efficiently
Agencies use the omnichannel inbox to centralize client inquiries across various channels, ensuring no message is missed and responses are consistent.
$510 value
03
Scale customer service during peak seasons
E-commerce managers leverage Crisp's AI to handle common order status, shipping, and return questions, maintaining service levels without expanding staff.
$511 value
04
Founder office hours
Quarterly access to product leadership.
$349 value
05
Stack credits
Bonus credits redeemable on partner tooling.
$350 value
06
Annual audit
We re-verify the offer every quarter so it never goes stale.
$351 value
How to claim
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Click claim
Hit the button on this page — opens the partner site in a new tab.
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Apply via your VC or accelerator
Check your investor or accelerator benefits portal for the Crisp partner code. Y Combinator, Sequoia, and most Tier 1 VCs have codes available.
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Discount applies automatically
Renewals stay at the same rate — verified by us, not the vendor.
How Crisp stacks up
| Feature | Crisp |
|---|---|
| Free trial | 14 days |
| Cheapest paid plan | $0/mo |
| Annual discount | Up to 25% |
| Refund window | 30 days |
| Setup time | < 1 hour |
| Best for | Founders |
What members say
“Dropped Intercom and saved $800/mo”
“Solid multi-channel support inbox”
“Perfect for bootstrapped teams — fair pricing model”
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Frequently asked
Is the Crisp free plan really free forever?
Yes. Two seats, basic live chat, contact form and core integrations remain free with no credit card. The free plan is a real product, not a 14-day trial.
How does per-workspace pricing work?
You pay a single monthly fee for the workspace, regardless of how many agents you add. Multi-brand companies pay one fee per workspace; a single brand with 10 agents pays the same as one with 2.
Does Crisp have a chatbot?
Yes. The Bot builder is included on Essentials and Plus, with visual flows and triggers. Crisp AI on Plus adds knowledge-base-trained answers, similar in concept to Intercom Fin but lighter.
Where is Crisp data stored?
Crisp is GDPR-compliant with EU data hosting (servers in France) by default. Buyers in the EU sign a DPA at signup.
How does Crisp compare with Intercom?
Intercom has a deeper AI agent and broader bot library. Crisp is a fraction of the cost and is shaped for SMB and SaaS teams under 20 agents who want a modern messenger without enterprise pricing.
Can Crisp integrate with Slack and Shopify?
Yes, both have native integrations. Slack pushes new conversations into channels; Shopify surfaces order data on the contact card during a chat.