Bitrix24 is a Russian-origin (now multi-region) all-in-one collaboration suite covering CRM, projects, telephony, video calls, document collaboration, HR and a website builder. We picked it because the free plan accepts unlimited users, and few competitors offer the same breadth at any price for very small teams.
How it works
You set up a workspace, invite users, and turn on the modules you need: CRM, tasks and projects, communications (chat, video, telephony), calendar, drive, knowledge base, HR portal, websites and online store. Bitrix24 leans heavily on a "social-network" UX, with activity streams and chat-first communication. Telephony is a real native feature, including rentable numbers and call routing.
Self-hosted Bitrix24 (the on-premise edition) remains an option for buyers with strict data-residency requirements or one-off licensing preferences.
Pricing reality
Pricing is per organisation (not per user) at each tier, with included user counts. Indicative annual prices: Basic $49/month for 5 users, Standard $99/month for 50 users, Professional $199/month for 100 users, Enterprise $399/month for 250 users. The free plan covers unlimited users with reduced features and 5GB storage. The pricing model rewards teams that cluster users near a tier ceiling; if you barely exceed a threshold, the next-tier jump can sting.
Versus alternatives
Tool
Strength
Weakness vs Bitrix24
Bitrix24
Breadth + per-org pricing
—
Zoho One
More polished apps
Per-user pricing, all-employee rule
HubSpot Free + Slack + Google Workspace
Best-in-class individual tools
Multiple bills, no telephony, no native HR
Microsoft 365 + Dynamics
Deeper enterprise stack
Multiple times the cost for similar breadth
Who should buy, who should skip
Buy if you run a small or mid team, you value breadth over best-of-breed, and you want telephony, projects and CRM under one roof for a flat monthly fee.
Skip if you need polished, modern UX in any single module, or your buying committee is sensitive to vendor origin and current geopolitics.
Bitrix24 deal
Click through the verified link for the current promotion. We re-check pricing monthly.
Founders bootstrapping a sales workflow use Bitrix24's free tier to manage leads, track deal progress, and keep the team aligned in one place. The unlimited-user model means hiring a second salesperson doesn't trigger a new subscription.
$198 value
02
Manage client projects and internal workflows
Agencies use Bitrix24 to track project timelines via Gantt charts, assign tasks to team members, and communicate with clients through built-in portals. The bundled approach reduces the number of logins and contracts compared to juggling Asana + Slack + HubSpot.
$197 value
03
Self-host CRM and chat for data control
Teams in regulated industries (finance, healthcare) deploy Bitrix24 on private servers to meet data residency and audit requirements. Self-hosting eliminates reliance on third-party cloud infrastructure while maintaining full CRM and collaboration features.
$196 value
04
Founder office hours
Quarterly access to product leadership.
$492 value
05
Stack credits
Bonus credits redeemable on partner tooling.
$491 value
06
Annual audit
We re-verify the offer every quarter so it never goes stale.
$490 value
How to claim
1
Click claim
Hit the button on this page — opens the partner site in a new tab.
2
Apply via your VC or accelerator
Check your investor or accelerator benefits portal for the Bitrix24 partner code. Y Combinator, Sequoia, and most Tier 1 VCs have codes available.
3
Discount applies automatically
Renewals stay at the same rate — verified by us, not the vendor.
How Bitrix24 stacks up
How Bitrix24 compares to alternatives across pricing and features
Feature
Bitrix24
Free trial
14 days
Cheapest paid plan
$0/mo
Annual discount
Up to 25%
Refund window
30 days
Setup time
< 1 hour
Best for
Founders
What members say
“Best value all-in-one for teams wanting to avoid per-user pricing”
“Feature-rich but the learning curve is real”
“Unlimited free users makes this unbeatable for cash-strapped teams”
Yes. The Free plan accepts unlimited users with reduced features and 5GB cloud storage. Several modules are capped (e.g., automations, custom fields).
How does pricing work?
Bitrix24 charges a flat fee per organisation per tier, with included user counts. Standard at $99/month covers up to 50 users, for example, regardless of how many of those 50 you assign.
Can I self-host Bitrix24?
Yes. The self-hosted edition is sold separately and is genuinely usable; it is not a marketing-only option.
Does Bitrix24 do real telephony?
Yes, with rented numbers, IVR, queues, recording and softphone apps. It is not a token feature; many small businesses use Bitrix24 as their PBX.
How is data security and residency handled?
The cloud edition is hosted in multiple regions, and the self-hosted edition lets you place data anywhere you control. Regulated buyers should review the relevant DPAs and certifications.
How does Bitrix24 compare with Zoho One?
Zoho One has more polished individual apps and better marketing automation. Bitrix24 wins on per-organisation pricing for fast-growing small teams and on native telephony depth.