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Freshsales vs Bitrix24
CRM Freshsales wins overall
Freshsales edges ahead with a SaaSTweaks Score of 79/100 vs Bitrix24's 78/100, so it's our default crm pick for most teams. Freshsales offers a robust, all-in-one CRM with a standout free plan and strong value, making it highly accessible and capable for Where Freshsales leads is time to value; Bitrix24, scoring 78/100, is the stronger choice when value for money is your priority — Bitrix24 offers exceptional breadth and value with a free unlimited-user plan and flat-rate pricing, though its interface complexi Both are verified, real deals; the right pick comes down to which pillars below matter most for your team.
The verdict
Freshsales edges ahead with a SaaSTweaks Score of 79/100 vs Bitrix24's 78/100, so it's our default crm pick for most teams. Freshsales offers a robust, all-in-one CRM with a standout free plan and strong value, making it highly accessible and capable for Where Freshsales leads is time to value; Bitrix24, scoring 78/100, is the stronger choice when value for money is your priority — Bitrix24 offers exceptional breadth and value with a free unlimited-user plan and flat-rate pricing, though its interface complexi Both are verified, real deals; the right pick comes down to which pillars below matter most for your team.
Feature by feature
7 points of difference, taken from each vendor's published plans.
| Freshsales | Bitrix24 | |
|---|---|---|
| SaaSTweaks Score | Freshsales 79/100 | Bitrix24 78/100 |
| Deal strength | Freshsales 8.0/10 | Bitrix24 8.0/10 |
| Value for money | Freshsales 8.0/10 | Bitrix24 9.0/10 |
| Capability | Freshsales 8.0/10 | Bitrix24 9.0/10 |
| Time to value | Freshsales 8.0/10 | Bitrix24 5.0/10 |
| Trust & reliability | Freshsales 7.0/10 | Bitrix24 7.0/10 |
| Flexibility & exit | Freshsales 8.0/10 | Bitrix24 7.0/10 |
What each one actually costs
Published rates at the time we checked. Confirm at checkout — vendors re-cut plans often.
| Plan | Freshsales | Bitrix24 | Notes |
|---|---|---|---|
| Entry price | Custom | Custom | |
| Free plan | Yes | Yes | |
| The deal | Free plan + free trial available | Free unlimited-user plan; paid from ~$49/mo flat |
Which one is right for you?
Pick Freshsales if
- Time to value matters most to you: Freshsales scores 8.0/10 vs Bitrix24's 5.0/10. Editorial positions it as 'low-friction' and for teams 'that want a clean pipeline'; free plan with no credit card required sugges
- Flexibility & exit matters most to you: Freshsales scores 8.0/10 vs Bitrix24's 7.0/10. Free plan with no credit card and monthly pricing tiers (Growth $9/user/month, Pro $39/user/month) suggest standard terms; editori
Pick Bitrix24 if
- Value for money matters most to you: Bitrix24 scores 9.0/10 vs Freshsales's 8.0/10. Editorial summary rates value for money 9.5; free unlimited-user plan and flat-rate paid plans make it one of the cheapest all-in-
- Capability matters most to you: Bitrix24 scores 9.0/10 vs Freshsales's 8.0/10. Editorial summary gives feature breadth 9 and CRM depth 8; live site lists extensive modules (CRM, project management, telephony,
Moving from one to the other
The migration cost is part of the price. Here is what it actually involves.
Freshsales vs Bitrix24 FAQ
The questions people actually ask before switching.
Ask us something elseIt depends on your priorities. Overall, Freshsales scores 79/100 versus Bitrix24's 78/100 on the SaaSTweaks benchmark, so Freshsales is our default pick. That said, Bitrix24 is the better choice when value for money matters more to you. Both are scored across the same six pillars below.
Freshsales starts at Custom and Bitrix24 at Custom on their entry paid tiers. Factor in each verified deal too: Freshsales — Free plan + free trial available; Bitrix24 — Free unlimited-user plan; paid from ~$49/mo flat. The cheaper option depends on your seat count and which plan you need.
On deal strength specifically, Freshsales scores 8.0/10 and Bitrix24 scores 8.0/10. Verified free plan for up to 3 users and 1,000 contacts with no credit card required, plus a free trial available for paid tiers; See each deal page for the live offer and terms.
Yes. Before migrating, check each tool's data export and onboarding — most crm tools support CSV or API export. Freshsales scores 8.0/10 on flexibility & exit and Bitrix24 7.0/10, which is a good proxy for how painless switching will be.
Each tool earns a 0–100 SaaSTweaks Score weighted across six pillars: deal strength, value for money, capability, time to value, trust & reliability, and flexibility & exit. The ranking here is strictly by score — never by commission. See our methodology at /how-we-score.