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Bitrix24 vs Pipedrive CRM
CRM Bitrix24 wins overall
Bitrix24 edges ahead with a SaaSTweaks Score of 78/100 vs Pipedrive CRM's 78/100, so it's our default crm pick for most teams. Bitrix24 offers exceptional breadth and value with a free unlimited-user plan and flat-rate pricing, though its interface complexi Where Bitrix24 leads is value for money; Pipedrive CRM, scoring 78/100, is the stronger choice when time to value is your priority — A strong verified discount on a capable, easy-to-setup CRM with good trust signals, though tied to an annual commitment. Both are verified, real deals; the right pick comes down to which pillars below matter most for your team.
The verdict
Bitrix24 edges ahead with a SaaSTweaks Score of 78/100 vs Pipedrive CRM's 78/100, so it's our default crm pick for most teams. Bitrix24 offers exceptional breadth and value with a free unlimited-user plan and flat-rate pricing, though its interface complexi Where Bitrix24 leads is value for money; Pipedrive CRM, scoring 78/100, is the stronger choice when time to value is your priority — A strong verified discount on a capable, easy-to-setup CRM with good trust signals, though tied to an annual commitment. Both are verified, real deals; the right pick comes down to which pillars below matter most for your team.
Feature by feature
7 points of difference, taken from each vendor's published plans.
| Bitrix24 | Pipedrive CRM | |
|---|---|---|
| SaaSTweaks Score | Bitrix24 78/100 | Pipedrive CRM 78/100 |
| Deal strength | Bitrix24 8.0/10 | Pipedrive CRM 8.0/10 |
| Value for money | Bitrix24 9.0/10 | Pipedrive CRM 8.0/10 |
| Capability | Bitrix24 9.0/10 | Pipedrive CRM 8.0/10 |
| Time to value | Bitrix24 5.0/10 | Pipedrive CRM 8.0/10 |
| Trust & reliability | Bitrix24 7.0/10 | Pipedrive CRM 8.0/10 |
| Flexibility & exit | Bitrix24 7.0/10 | Pipedrive CRM 5.0/10 |
What each one actually costs
Published rates at the time we checked. Confirm at checkout — vendors re-cut plans often.
| Plan | Bitrix24 | Pipedrive CRM | Notes |
|---|---|---|---|
| Entry price | Custom | $14/mo | |
| Free plan | Yes | No | |
| The deal | Free unlimited-user plan; paid from ~$49/mo flat | 20% off for 12 months |
Which one is right for you?
Pick Bitrix24 if
- Value for money matters most to you: Bitrix24 scores 9.0/10 vs Pipedrive CRM's 8.0/10. Editorial summary rates value for money 9.5; free unlimited-user plan and flat-rate paid plans make it one of the cheapest all-in-
- Capability matters most to you: Bitrix24 scores 9.0/10 vs Pipedrive CRM's 8.0/10. Editorial summary gives feature breadth 9 and CRM depth 8; live site lists extensive modules (CRM, project management, telephony,
- Flexibility & exit matters most to you: Bitrix24 scores 7.0/10 vs Pipedrive CRM's 5.0/10. Free plan available; paid plans likely have standard terms; editorial summary doesn't detail cancellation or data export, but flat
Pick Pipedrive CRM if
- Time to value matters most to you: Pipedrive CRM scores 8.0/10 vs Bitrix24's 5.0/10. 14-day free trial with no credit card, editorial buy ease of setup 9.5, described as usable within hours for visual pipeline setup
- Trust & reliability matters most to you: Pipedrive CRM scores 8.0/10 vs Bitrix24's 7.0/10. Trusted by 100,000+ companies, GDPR compliant, 500+ integrations, strong brand logos displayed, editorial consensus positive but n
Moving from one to the other
The migration cost is part of the price. Here is what it actually involves.
Bitrix24 vs Pipedrive CRM FAQ
The questions people actually ask before switching.
Ask us something elseIt depends on your priorities. Overall, Bitrix24 scores 78/100 versus Pipedrive CRM's 78/100 on the SaaSTweaks benchmark, so Bitrix24 is our default pick. That said, Pipedrive CRM is the better choice when time to value matters more to you. Both are scored across the same six pillars below.
Bitrix24 starts at Custom and Pipedrive CRM at $14/mo on their entry paid tiers. Factor in each verified deal too: Bitrix24 — Free unlimited-user plan; paid from ~$49/mo flat; Pipedrive CRM — 20% off for 12 months. The cheaper option depends on your seat count and which plan you need.
On deal strength specifically, Bitrix24 scores 8.0/10 and Pipedrive CRM scores 8.0/10. Verified unlimited-user free plan and flat-rate paid pricing from ~$49/mo (not per-user) as per editorial summary and pricing tier See each deal page for the live offer and terms.
Yes. Before migrating, check each tool's data export and onboarding — most crm tools support CSV or API export. Bitrix24 scores 7.0/10 on flexibility & exit and Pipedrive CRM 5.0/10, which is a good proxy for how painless switching will be.
Each tool earns a 0–100 SaaSTweaks Score weighted across six pillars: deal strength, value for money, capability, time to value, trust & reliability, and flexibility & exit. The ranking here is strictly by score — never by commission. See our methodology at /how-we-score.