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Bigin by Zoho CRM vs Freshsales
CRM Bigin by Zoho CRM wins overall
Bigin by Zoho CRM edges ahead with a SaaSTweaks Score of 80/100 vs Freshsales's 79/100, so it's our default crm pick for most teams. A highly affordable, simple CRM with a strong free plan and quick setup, ideal for small teams but limited in advanced features. Where Bigin by Zoho CRM leads is value for money; Freshsales, scoring 79/100, is the stronger choice when capability is your priority — Freshsales offers a robust, all-in-one CRM with a standout free plan and strong value, making it highly accessible and capable for Both are verified, real deals; the right pick comes down to which pillars below matter most for your team.
The verdict
Bigin by Zoho CRM edges ahead with a SaaSTweaks Score of 80/100 vs Freshsales's 79/100, so it's our default crm pick for most teams. A highly affordable, simple CRM with a strong free plan and quick setup, ideal for small teams but limited in advanced features. Where Bigin by Zoho CRM leads is value for money; Freshsales, scoring 79/100, is the stronger choice when capability is your priority — Freshsales offers a robust, all-in-one CRM with a standout free plan and strong value, making it highly accessible and capable for Both are verified, real deals; the right pick comes down to which pillars below matter most for your team.
Feature by feature
7 points of difference, taken from each vendor's published plans.
| Bigin by Zoho CRM | Freshsales | |
|---|---|---|
| SaaSTweaks Score | Bigin by Zoho CRM 80/100 | Freshsales 79/100 |
| Deal strength | Bigin by Zoho CRM 8.0/10 | Freshsales 8.0/10 |
| Value for money | Bigin by Zoho CRM 9.0/10 | Freshsales 8.0/10 |
| Capability | Bigin by Zoho CRM 7.0/10 | Freshsales 8.0/10 |
| Time to value | Bigin by Zoho CRM 9.0/10 | Freshsales 8.0/10 |
| Trust & reliability | Bigin by Zoho CRM 7.0/10 | Freshsales 7.0/10 |
| Flexibility & exit | Bigin by Zoho CRM 8.0/10 | Freshsales 8.0/10 |
What each one actually costs
Published rates at the time we checked. Confirm at checkout — vendors re-cut plans often.
| Plan | Bigin by Zoho CRM | Freshsales | Notes |
|---|---|---|---|
| Entry price | Custom | Custom | |
| Free plan | Yes | Yes | |
| The deal | Free plan; paid from ~$7/user/mo | Free plan + free trial available |
Which one is right for you?
Pick Bigin by Zoho CRM if
- Value for money matters most to you: Bigin by Zoho CRM scores 9.0/10 vs Freshsales's 8.0/10. Editorial states 'one of the cheapest real CRMs available' and 'price-to-simplicity ratio' with paid tiers a fraction of HubSpot/S
- Time to value matters most to you: Bigin by Zoho CRM scores 9.0/10 vs Freshsales's 8.0/10. Editorial says 'set up in minutes rather than weeks' and 'quick to adopt'; 'Ease of use 9.4' and 'Minutes Setup time' indicate nea
Pick Freshsales if
- Capability matters most to you: Freshsales scores 8.0/10 vs Bigin by Zoho CRM's 7.0/10. Editorial details broad features: 360° contact view, built-in cloud phone, email, WhatsApp, chat, Freddy AI lead scoring, visual s
Moving from one to the other
The migration cost is part of the price. Here is what it actually involves.
Bigin by Zoho CRM vs Freshsales FAQ
The questions people actually ask before switching.
Ask us something elseIt depends on your priorities. Overall, Bigin by Zoho CRM scores 80/100 versus Freshsales's 79/100 on the SaaSTweaks benchmark, so Bigin by Zoho CRM is our default pick. That said, Freshsales is the better choice when capability matters more to you. Both are scored across the same six pillars below.
Bigin by Zoho CRM starts at Custom and Freshsales at Custom on their entry paid tiers. Factor in each verified deal too: Bigin by Zoho CRM — Free plan; paid from ~$7/user/mo; Freshsales — Free plan + free trial available. The cheaper option depends on your seat count and which plan you need.
On deal strength specifically, Bigin by Zoho CRM scores 8.0/10 and Freshsales scores 8.0/10. Verified public free plan and paid tiers from ~$7/user/month; editorial confirms 'Free plan; paid from ~$7/user/mo' as a real, acc See each deal page for the live offer and terms.
Yes. Before migrating, check each tool's data export and onboarding — most crm tools support CSV or API export. Bigin by Zoho CRM scores 8.0/10 on flexibility & exit and Freshsales 8.0/10, which is a good proxy for how painless switching will be.
Each tool earns a 0–100 SaaSTweaks Score weighted across six pillars: deal strength, value for money, capability, time to value, trust & reliability, and flexibility & exit. The ranking here is strictly by score — never by commission. See our methodology at /how-we-score.