SaaSTweaks Guide · 2026

Tidio Pricing (2026): Plans, Cost & How to Pay Less

How much does Tidio cost in 2026? Tidio is priced per plan with conversation and seat limits. The Lyro AI chatbot is billed by AI conversations, separately from live chat. Yes — a free plan with limited live-chat conversations. Below is the plan structure, whether it's worth it (per our independent score), and the cheapest legitimate ways to pay less.

Already decided? There's a verified deal: Free plan available — see the Tidio deal.

Tidio 62/100

Live chat, an AI agent (Lyro), and a shared helpdesk in one — answer customers instantly and automate support, built for ecommerce and small teams.

Free plan available Get deal → Details

Salesmsg 77/100

2-way business SMS, MMS and calling for sales and support — from $25/mo with HubSpot, Salesforce, and Pipedrive integrations.

14-day free trial + 30-day money-back guarantee Get deal → Details

Calilio 72/100

A modern cloud VoIP phone system with AI transcription, virtual numbers in 100+ countries, and pricing that starts at $12/user/mo.

7-day free trial — no credit card to start Get deal → Details

SurveySparrow 67/100

Conversational, chat-like surveys that feel human — driving far higher completion rates for NPS, CSAT, and feedback than traditional form-style surveys.

Free plan; paid from ~$19/mo Get deal → Details

How much does Tidio cost?

Tidio is priced per plan with conversation and seat limits. The Lyro AI chatbot is billed by AI conversations, separately from live chat.

Free option: Yes — a free plan with limited live-chat conversations. Exact prices change and vary by region and billing term, so always confirm the current numbers on the vendor's page or the Tidio deal page before you buy.

Tidio pricing plans

Free — low-volume live chat
Starter — small support teams
Growth — more conversations and features
Plus / Premium — scale and advanced AI

What to watch in Tidio pricing

Lyro AI conversations are billed separately from live chat
Conversation and seat limits per tier can force an upgrade
Some integrations need higher tiers

Is Tidio worth the price?

SaaSTweaks scores Tidio 62/100 (Solid) on our six-pillar benchmark. Tidio offers a capable, easy-to-setup customer support platform with strong value for SMBs, though the verified deal is limited to its free tier. See the full Tidio score and verdict →

How to pay less for Tidio

Start on Free/Starter for low volume
Add Lyro AI conversations only as you scale
Annual billing lowers the cost
Use the SaaSTweaks Tidio deal

Hunting for a code specifically? See our Tidio promo code page →

Cheaper Tidio alternatives

If the price still doesn't fit, compare ranked Tidio alternatives or the best customer support & chat — every option scored 0–100, cheaper picks included below.

Each tool we list carries a transparent SaaSTweaks Score; we rank by score, never by commission. How we score →

FAQ

How much does Tidio cost in 2026?

Tidio is priced per plan with conversation and seat limits. The Lyro AI chatbot is billed by AI conversations, separately from live chat. Yes — a free plan with limited live-chat conversations. Exact prices change — check the vendor or the Tidio deal page for live numbers.

Does Tidio have a free plan?

Yes — a free plan with limited live-chat conversations.

What's the cheapest way to use Tidio?

Start on Free/Starter for low volume; Add Lyro AI conversations only as you scale; Annual billing lowers the cost.

Is Tidio worth the price?

SaaSTweaks rates Tidio 62/100 (Solid). Tidio offers a capable, easy-to-setup customer support platform with strong value for SMBs, though the verified deal is limited to its free tier. See the deal page for the full breakdown.