Salesmsg
Customer Support Verified May 2026
Salesmsg deal: 14-day free trial + 30-day money-back guarantee
2-way business SMS, MMS and calling for sales and support — from $25/mo with HubSpot, Salesforce, and Pipedrive integrations.
- CRM-native, not bolted on
- Honest credit pricing
- Calling is included
- Real 10DLC compliance support
How Salesmsg scored 77/100
6 weighted criteria, each scored out of 10 and published with its reasoning. Featured placements never move a score.
Deal Strength
8.0 /10There is no exclusive coupon here; the real value is a 14-day free trial that includes 25 message credits, backed by a 30-day money-back guarantee on paid plans. Together they let a team pilot texting, calling, and a CRM integration on real contacts before committing budget.
Value for Money
7.0 /10Salesmsg starts at $25/mo (Starter) for 500 message credits, unlimited contacts, a free local or toll-free number, and business calling bundled in. That undercuts stacking a separate dialer and texting tool, though credit-based usage, $10/mo extra seats, and pass-through 10DLC and carrier fees can push the true cost above the sticker price.
Capability
8.0 /10Salesmsg covers the full business-texting stack: two-way SMS and MMS, inbound and outbound calling, a shared team inbox, mass broadcasts, ringless voicemail, Power Dialer, AI agents for qualifying and booking, and workflow automation. Native two-way sync with HubSpot and Salesforce plus Pipedrive, ActiveCampaign, and Zapier is the standout; the clear gap is no international texting.
Time to Value
8.0 /10Most teams are sending their first texts within hours, thanks to a no-setup shared inbox, a free number, and native CRM widgets that drop texting straight into HubSpot or Salesforce. The one delay is mandatory 10DLC registration, whose carrier brand and campaign approval can take a few days before high-volume sending unlocks.
Trust & Reliability
7.0 /10Salesmsg is SOC 2 certified, HIPAA-ready, and TCPA compliant with built-in opt-out handling, which matters for regulated senders. It holds a 4.7/5 rating on G2 with repeat Leader badges and reports 3,500+ businesses on the platform, including names like Terminix; the main unknown is a lack of a public uptime SLA.
Flexibility & Exit
8.0 /10Billing is month-to-month with unlimited contacts and no long contract, and the 30-day money-back guarantee makes leaving low-risk. Numbers and seats scale as $5/mo and $10/mo add-ons rather than forced upgrades, and message history stays exportable through the API, so there is little lock-in beyond the credits already spent.
14-day free trial + 30-day money-back guarantee
Salesmsg offers a 14-day free trial (no credit card required) and a 30-day money-back guarantee on paid plans. Paid plans start at $25/mo (Starter, 500 credits) and scale to $249/mo (Scale, 7,500 credits) plus custom Enterprise. Each tier includes unlimited contacts, 2-way SMS/MMS, calling, and a free number. Verify current terms at signup.
Affiliate link — same price for you, and it never moves the score.
- CRM-native, not bolted on
- Honest credit pricing
- Calling is included
- Real 10DLC compliance support
About Salesmsg
Quick answer
Salesmsg is a two-way business SMS, MMS, and calling platform for US and Canadian sales, support, and ops teams. Its differentiator is native, two-way CRM sync — texts land on the contact timeline in HubSpot, Salesforce, and Pipedrive without Zapier glue. Paid plans run $25/mo (Starter, 500 credits) through $249/mo (Scale, 7,500 credits), with custom Enterprise above; SMS costs 1 credit, MMS 2, and every plan includes unlimited contacts, calling, and a free number. There's a 14-day free trial (no card) plus a 30-day money-back guarantee, so you can prove it on a real workflow at near-zero risk.
Most "business texting" tools treat SMS as a standalone inbox bolted onto your CRM with a fragile Zapier bridge. Salesmsg is built the other way around: the text conversation is a first-class CRM activity. That single design choice is why sales teams who already live in HubSpot or Pipedrive tend to adopt it without a fight.
The reason this matters is that texting only works as a sales channel when the context travels with it. A rep who has to copy a phone number out of HubSpot, paste it into a separate SMS app, send a message, then manually log the outcome back onto the deal record will stop logging within a week — and then your reporting, your handoffs, and your next-rep continuity all quietly break. Salesmsg removes every one of those steps because the message and the contact record are the same object. Reply rates climb for the obvious reason that texts get read in minutes while emails sit unopened for hours, and in industries like real estate, automotive, and home services, SMS is routinely the single highest-converting outbound channel a team has.
It's worth being clear about the boundary, though. Salesmsg is a US-and-Canada product. There is no international SMS, so a team contacting UK, EU, APAC, or LATAM leads is in the wrong place and should look at a Twilio-based or regional provider instead. Inside North America, however, the combination of native CRM sync, bundled calling, and in-app 10DLC compliance is hard to beat at the mid-market price point.
How a rep actually texts a lead in Salesmsg
What's included on every plan
Salesmsg bundles more into the base price than most rivals split across add-ons. The headline inclusions on every tier — even $25/mo Starter — are unlimited contacts, two-way SMS and MMS, inbound and outbound calling on the same number, and one free local or toll-free number. That "calling included" detail is genuinely unusual: most business-SMS tools sell voice as a separate line item, so a team that needs both ends up paying twice elsewhere.
Two-way SMS & MMS
Real conversations, not one-way blasts. 1 credit per 160-char SMS, 2 credits per MMS, with a shared team inbox, assignment, and tagging.
Bundled calling
Inbound and outbound business calling with recording on the same number you text from — something most SMS rivals charge extra for.
Native CRM sync
Two-way integrations with HubSpot, Salesforce, Pipedrive, Keap, and ActiveCampaign — texts appear on the timeline with no duplicate records.
Broadcasts & drips
Mass texting, segmented broadcasts, and drip campaigns with reply detection and automatic opt-out handling.
Automation + API
Triggers, workflows, webhooks, and a REST API; integrates with Slack, Zapier, Make, Intercom, Twilio, and Aircall.
Built-in compliance
10DLC brand and campaign registration plus toll-free verification handled in-app — the gnarly part of US SMS, done for you.
The Salesmsg offer and pricing tiers
| Free trial | 14 days, no credit card required |
|---|---|
| Guarantee | 30-day money-back guarantee on paid plans |
| Starter | $25/mo · 500 credits |
| Professional | $49/mo · 1,000 credits · triggers, webhooks, API |
| Business | $99/mo · 2,500 credits · dedicated AM, Salesforce integration |
| Enterprise | $179/mo · 5,000 credits · SSO, white-glove onboarding |
| Scale | $249/mo · 7,500 credits · priority deliverability routing |
| Overage | 3.10¢–4.0¢ per credit, dropping on higher tiers |
| Every plan | Unlimited contacts · calling · one free local or toll-free number |
Salesmsg vs Heymarket — head to head
Salesmsg leads on CRM-side automation: triggers fire from deal-stage changes in HubSpot/Pipedrive, and texts plus calls share one number that writes back to the timeline. Heymarket is a strong shared-inbox tool but leans toward team messaging without the same depth of CRM-driven automation. If your texting is anchored to a sales pipeline, Salesmsg's native sync is the deciding factor; if you mostly need a collaborative inbox, Heymarket competes closely.
Salesmsg vs Heymarket vs Textmagic
| Tool | Entry price | CRM automation | Calling bundled? | Best for |
|---|---|---|---|---|
| Salesmsg | $25/mo | Strong (native 2-way) | Yes | Sales teams in HubSpot/Pipedrive |
| Heymarket | Comparable | Moderate | Limited | Shared-inbox team messaging |
| Textmagic | Cheaper | Light | No | Transactional / one-way SMS |
Textmagic is older, cheaper, and more transactional — fine for reminders and one-way alerts, weaker for a sales team that needs conversations tied to a pipeline. Salesmsg's place is the mid-market middle: deeper CRM sync than Heymarket, more sales-oriented than Textmagic, with calling on the same line.
Understanding the credit math before you pick a plan
The pricing trap on every credit-based SMS tool is underestimating consumption, and Salesmsg is no exception. One credit covers a 160-character SMS; an MMS costs two; and a single drip or broadcast to a few hundred contacts can clear a chunk of a 500-credit Starter allowance in one send. Teams that run regular segmented broadcasts almost always graduate to Business ($99, 2,500 credits) or higher within a month or two — and that's actually the right move, because the per-credit overage rate falls as you climb tiers, so the heaviest senders genuinely pay less per message by upgrading. The practical advice is to estimate your real monthly send volume — broadcasts plus one-to-one replies plus automated follow-ups — and choose the tier whose included credits cover roughly 80% of it, letting overage absorb the spikes rather than buying headroom you won't use.
Two costs are easy to miss. Additional inbox seats for teammates are $10/mo each, so a five-person sales pod is budgeting beyond the base plan. And MMS-heavy campaigns — anything with images — burn credits twice as fast, which matters for industries that lean on photos like real estate and automotive. None of this is a deal-breaker; it's simply the modelling you should do before signing, and the 14-day no-card trial plus the 30-day money-back guarantee give you a real window to measure actual consumption on your own workflow before you commit a budget.
What's included
- Two-way SMS and MMS conversations (1 credit = 160-char SMS, 2 credits = MMS)
- Inbound and outbound business calling with recording
- Native HubSpot, Salesforce, Pipedrive, Keap, and ActiveCampaign integrations
- Slack, Zapier, Make, Intercom, Twilio, and Aircall integrations
- Unlimited contacts on every plan
- Free local or toll-free phone number per account
- Mass texting and segmented broadcasts
- Drip campaigns, triggers, and automated workflows
- AI reply suggestions and smart inbox routing
- 10DLC and toll-free verification handled in-app
- Shared inbox with team assignment and tagging
- Webhooks, REST API, and Twilio bring-your-own-number support
Salesmsg pricing
Verified May 2026. Vendor's published rates at the time we checked — always confirm at checkout.
| Plan | Price | Term | What you get |
|---|---|---|---|
| Starter | $25/mo | 500 credits/mo | Unlimited contacts · 2-way SMS/MMS + calling · Free local or toll-free number · CRM integrations |
| Professional | $49/mo | 1,000 credits/mo | Everything in Starter · Lower per-credit overage rate · Triggers & automations · Webhooks & API |
| Business | $99/mo | 2,500 credits/mo | Dedicated account manager · Premium phone support · Advanced reporting · Salesforce integration |
| Enterprise | $179/mo | 5,000 credits/mo | Higher rate-limit tier · White-glove onboarding · Custom SSO options · SLA available |
| Scale | $249/mo | 7,500 credits/mo | Maximum pre-configured tier · Bulk-send optimisation · Priority deliverability routing · Advanced compliance tooling |
How to claim it
4 steps. The last one is the part most people skip.
- 1
Open Salesmsg through the link on this page
It carries our referral tag. The price you pay is identical either way, and it never changes the score on this page.
- 2
Pick the plan that matches your usage
This offer applies automatically through the link — there is no code to enter.
- 3
Confirm the discount before you pay
The order summary should show the reduced amount. If it does not, stop and tell us — we re-test listings that stop working.
- 4
Check what happens at renewal
Salesmsg offers a 14-day free trial (no credit card required) and a 30-day money-back guarantee on paid plans. Paid plans start at $25/mo (Starter, 500 credits) and scale to $249/mo (Scale, 7,500 credits) plus custom Enterprise. Each tier includes unlimited contacts, 2-way SMS/MMS, calling, and a free number. Verify current terms at signup.
Where Salesmsg wins and loses
What works
- CRM-native, not bolted on Native two-way sync with HubSpot, Salesforce, and Pipedrive — texts appear on the contact timeline without Zapier glue or duplicate records.
- Honest credit pricing SMS = 1 credit, MMS = 2. Per-credit rates drop on higher tiers (3.10¢–4.0¢) so heavy senders genuinely save by upgrading.
- Calling is included Most "business SMS" tools sell calling as an add-on; Salesmsg bundles 2-way SMS and inbound/outbound calls into the same number.
- Real 10DLC compliance support Carrier registration is handled inside the app with guided workflows — a non-trivial pain point that some rivals leave to the user.
- Free trial + money-back guarantee 14 days free with no card, then 30 days to refund — almost zero risk to evaluate on a real workflow.
- Built for teams, not just one rep Shared inbox, assignment, and tagging let multiple reps work the same number — better than the per-seat SMS apps.
What doesn't
- USA and Canada only No international SMS — if your sales team contacts UK, EU, APAC, or LATAM leads, Salesmsg is not the answer.
- Credits run out faster than people expect High-volume drip and broadcast campaigns burn through 500 credits in a week — most teams end up on Business ($99) or higher.
- Chat-seat add-ons cost extra Additional teammates with their own inbox seat are $10/mo each — not a deal-breaker, but worth budgeting.
The bottom line
Salesmsg is one of the cleanest ways to add two-way business texting, MMS, and calling on top of a CRM, with native HubSpot and Salesforce sync that logs every conversation automatically. Credit-based pricing and US/Canada-only coverage hold it back from a perfect score, but for revenue teams that live in HubSpot it is a clear buy.
Salesmsg paid plans start at $25/mo for the Starter tier with 500 message credits, then scale through Professional at $49/mo (1,000 credits), Business at $99/mo (2,500), Growth at $179/mo (5,000), and Enterprise at $249/mo (7,500), with a custom plan above that. Every tier includes unlimited contacts, two-way SMS and MMS, business calling, and one free number; extra seats run $10/mo.
Yes, Salesmsg offers a 14-day free trial that includes 25 message credits so teams can test two-way texting and CRM sync on real contacts. Paid plans are also covered by a 30-day money-back guarantee, refunded minus any message credits used, which makes an initial commitment low-risk. Verify current trial terms at signup, as credit-card requirements can change.
Salesmsg offers native, two-way integrations with HubSpot and Salesforce that log texts and calls automatically and let reps message without leaving the CRM. It also connects to Pipedrive, ActiveCampaign, Close, Calendly, Slack, and Zapier, plus API access for custom workflows, covering 20+ tools in total for contact sync and event-triggered messaging.
No, Salesmsg supports texting and calling only within the United States and Canada, which is its single biggest limitation. Teams with contacts in Europe, the UK, or other regions will need a different provider or a multi-region platform. For US and Canada sales and support outreach, though, the local and toll-free number options cover most use cases.
Salesmsg is worth it for US and Canada sales and support teams that already run HubSpot, Salesforce, or Pipedrive and want texting, calling, and a shared inbox logged automatically in one place. The native CRM sync, AI texting assistant, and compliance tooling justify the price for high-volume outreach; teams needing global reach or purely low-volume texting may find it more than they need.
On Salesmsg, one credit sends a single SMS segment of 160 characters, while an MMS uses two credits, and unused monthly credits are the main variable cost. Separately, US 10DLC registration adds a one-time brand fee and a recurring monthly campaign fee, plus small per-message carrier surcharges passed through at cost. Budgeting for these avoids surprises beyond the plan price.