Fireflies.ai

What Fireflies.ai actually does

Fireflies is an AI notetaker that joins your Zoom, Google Meet or Teams calls, transcribes them in 100+ languages, and turns each meeting into a searchable record: overview, bullet summaries, action items and speaker-tagged transcript. Its AskFred assistant answers questions across your whole meeting library ("what did we agree with the agency about pricing?"), and it can capture audio from a Chrome extension, mobile and desktop apps, dialers like Aircall and RingCentral, or straight MP3/MP4 uploads when there was no bot on the call.

For teams that live in follow-ups, the practical win is that nobody owns note-taking anymore: the transcript lands in the workspace, action items get extracted automatically, and CRM/project pushes (Salesforce, HubSpot, Asana, Trello and friends) happen without anyone copy-pasting.

Pricing in 2026 — what you'll really pay

Verified from the official pricing page: the Free plan includes unlimited transcription and unlimited AI summaries — the catch is storage (400 minutes per team, total) and 20 AI credits for the heavier AskFred usage. Pro is $18/month, or $10/month billed annually — that annual price is the headline 44% saving Fireflies banners on its own pricing page — and lifts storage to 8,000 minutes per seat plus video capture. Business is $29/month, or $19/month annually, and unlocks the Conversation Intelligence layer: talk-time analytics, sentiment and topic trackers. Enterprise is annual-only at $39/seat/month with SSO and the strictest controls.

Compliance is stronger than most notetakers at this price: SOC 2 Type II, GDPR and HIPAA, with a stated zero-data-retention policy for AI training.

The promo-code reality

We checked: there is no working public Fireflies discount code. Coupon sites advertise "70–75% off" and even quote a free tier of "800 minutes" — the official pricing page says 400. Treat those listings as stale or fabricated. If you want the discount, take the annual toggle; that's the whole game.

Where it shines

The free plan is honestly useful — unlimited transcription means a solo founder can run every client call through it and only hit friction at the storage cap. Multi-language support is broad, search across meetings is fast, and the integration surface (200+ AI Skills, CRM and PM pushes, even an MCP server so Claude or ChatGPT can query your meetings) is ahead of the category.

Where it falls short

The 400-minute storage cap on Free is per team, not per person, so active teams outgrow it in a couple of weeks. Video recording is paywalled to Pro, and the analytics layer most sales managers actually want lives on Business. Two softer caveats: the notetaker joins as a visible participant, which can unsettle external guests until you warn them, and accuracy dips with heavy accents or crosstalk despite the 95% claim.

Who should buy

Solo operators and small teams should start free and let the storage cap tell them when to upgrade — then take Pro annual at $10/month, which is the best value point. Sales teams that want coaching analytics should go straight to Business annual. If your compliance team asks about HIPAA before anything else, Fireflies is one of the few notetakers at this price that can answer.