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SaaSTweaks

Kissmetrics

Analytics

Kissmetrics deal: 7-day free trial (card required)

Revenue-focused product and behavioral analytics that ties user actions to dollars — funnels, cohorts, and customer journeys for SaaS and ecommerce.

  • Behavior tied to revenue
  • Person-level tracking
  • Strong funnels and cohorts
  • Useful integrations

How Kissmetrics scored 51/100

6 weighted criteria, each scored out of 10 and published with its reasoning. Featured placements never move a score.

Read the methodology

Deal Strength

3.0 /10

The offer is a 7-day free trial that asks for a credit card up front. There is no discount, coupon or extended free tier, so what you get is access, not savings.

Value for Money

5.0 /10

The self-serve plan starts at $99/month for roughly 500K events, which sits at the category norm. Several rivals hand you a more generous free tier before you pay anything, so shop around first.

Capability

8.0 /10

Person-level tracking is the standout, feeding funnel analysis, cohort reports, revenue reporting, A/B testing and the usual integrations. If you want behavioural analytics tied to revenue rather than pageviews, it does that job well.

Time to Value

5.0 /10

The 7-day trial is enough for a look, but you still have to instrument tracking on your own site before the reports mean anything. Realistically that is days of work, not an afternoon.

Trust & Reliability

5.0 /10

Kissmetrics competes with fierce, well-funded rivals and publishes no uptime figure, SLA or independent review consensus you can weigh. Treat its reliability as unproven rather than proven when you evaluate it.

Flexibility & Exit

5.0 /10

Billing is a self-serve monthly plan, so no annual contract is forced on you, though the trial needs a card. Cancellation and data-export terms are not documented, so check both before importing historical events.

7-day free trial (card required)

Affiliate link — same price for you, and it never moves the score.

51 SaaSTweaks Score
  • Behavior tied to revenue
  • Person-level tracking
  • Strong funnels and cohorts
  • Useful integrations

About Kissmetrics

Quick answer

Kissmetrics is a product and behavioral analytics platform aimed at connecting user behavior directly to revenue. It is built for SaaS and ecommerce teams who want funnel analysis, cohort reports, and customer-journey tracking tied to dollars rather than just pageviews. There is no free plan, but a 7-day trial is available; the self-serve plan starts at about $99/mo, with managed Accelerator and Custom plans priced by quote.

What is Kissmetrics?

Kissmetrics is a behavioral and product analytics platform designed to answer business questions about people and money, not just pageviews. Where a tool like Google Analytics has historically centered on sessions and traffic sources, Kissmetrics is built around individual users and their journeys over time — it can attribute behavior to specific people, follow them across visits and devices, and connect those actions to revenue. That makes it well suited to growth marketers and product managers who want to know where users drop off in a funnel, which cohorts convert and retain, and what behavior precedes a purchase or churn.

The platform centers on funnel analysis, cohort reports, customer profiles, and revenue reporting, with A/B testing and campaign tracking layered on top. It integrates with common tools across the SaaS and ecommerce stack — including Shopify, WooCommerce, Slack, and Facebook — and exposes an API for custom event tracking. Its sweet spot is companies with real revenue to analyze, where tying conversion and retention back to dollars genuinely moves decisions.

Key features

Person-level tracking

Follow individual users across sessions and devices rather than analyzing anonymous, aggregated sessions.

Funnel analysis

See exactly where users drop off in multi-step flows so you can target the highest-impact fixes.

Cohort reports

Group users by behavior or signup date to measure retention and how changes affect different segments.

Revenue reporting

Tie behavior to revenue so you can see which actions, campaigns, and cohorts actually drive dollars.

A/B testing

Run experiments and tie outcomes back to the same person-level and revenue metrics.

Integrations and API

Connect Shopify, WooCommerce, Slack, Facebook, and more, or send custom events through the API.

Kissmetrics pricing explained

Kissmetrics does not offer a free plan, but a 7-day trial lets you evaluate it before paying (a card is required to start, and your price is locked for the first two months). The self-serve plan starts at about $99/mo and includes roughly 500,000 tracked events per month with person-level tracking and the full report set. Above that, the managed Accelerator plan, where the Kissmetrics team handles setup and provides a full year of dedicated support, and the Custom plan for high-volume or complex deployments are both priced by quote. Because event volume drives cost, treat any specific number as approximate and confirm current pricing for your volumes during the trial.

7-day
Trial (card required), no free plan
~$99/mo
Self-Serve, ~500K events/mo
Quote
Accelerator (managed setup + support)
Custom
High-volume plans by quote

Kissmetrics vs Mixpanel vs Amplitude

ToolBest forPricingStandout
KissmetricsSaaS and ecommerce teams tying behavior to revenue7-day trial; Self-Serve from ~$99/mo (~500K events)Revenue-centric, person-level analytics
MixpanelProduct teams wanting granular event analyticsGenerous free tier (up to ~1M events), then usage-basedFast, flexible event analysis with a strong free plan
AmplitudeLarger teams needing governance and ML insightsFree tier (limited MTUs), then enterprise pricingDeep behavioral analytics, predictions, and governance

✓ Use it if you

  • Have meaningful revenue and want behavior tied to dollars
  • Run a SaaS or ecommerce business focused on conversion
  • Care about person-level journeys, not just aggregate traffic
  • Want funnel and cohort analysis built around revenue

✗ Skip it if you

  • Are early-stage with little revenue data to analyze yet
  • Want a generous free tier to start (Mixpanel is friendlier)
  • Need only basic web traffic reporting (GA4 may suffice)
  • Require the deepest enterprise governance and ML features

Is Kissmetrics worth it?

Kissmetrics is a capable, revenue-focused analytics tool, and for a SaaS or ecommerce team with real revenue to dissect, its person-level funnels and cohort reports can pay for themselves. The reason we say wait rather than an outright buy is the competitive field: Mixpanel and Amplitude are well-funded, widely adopted, and offer free tiers you can start on for nothing, while Kissmetrics asks for $99/mo and a card up front with no free plan. Use the 7-day trial and run a head-to-head against at least one rival on your own events before you commit.

What's included

  • Person-level (individual user) tracking
  • Funnel analysis with drop-off detection
  • Cohort and retention reports
  • Revenue and conversion reporting
  • A/B testing
  • Customer profiles and segmentation
  • Integrations (Shopify, WooCommerce, Slack, Facebook)
  • API for custom event tracking

Kissmetrics pricing

Vendor's published rates at the time we checked — always confirm at checkout.

Kissmetrics pricing tiers
Plan Price
Self-Serve $99/mo

How to claim it

4 steps. The last one is the part most people skip.

Get Kissmetrics
  1. 1

    Open Kissmetrics through the link on this page

    It carries our referral tag. The price you pay is identical either way, and it never changes the score on this page.

  2. 2

    Pick the plan that matches your usage

    This offer applies automatically through the link — there is no code to enter.

  3. 3

    Confirm the discount before you pay

    The order summary should show the reduced amount. If it does not, stop and tell us — we re-test listings that stop working.

  4. 4

    Check what happens at renewal

    Note the renewal date and the rate it reverts to, so the second invoice is not a surprise. Annual plans are usually cheaper per month but harder to exit.

Where Kissmetrics wins and loses

What works

  • Behavior tied to revenue
  • Person-level tracking
  • Strong funnels and cohorts
  • Useful integrations

What doesn't

  • No free plan
  • Tough, well-funded competition
  • Not for early-stage teams
51 /100 Situational

The bottom line

Kissmetrics offers strong behavioral analytics capabilities tied to revenue, but its deal is a limited trial and pricing faces competitive pressure from rivals.

Kissmetrics FAQ

The questions we actually get asked about this deal.

Ask us something else

No. There is no permanent free plan, but a free trial is available so you can evaluate the platform on your own data before paying.

The self-serve plan starts at about $99/mo and includes roughly 500,000 tracked events per month. Beyond that, the managed Accelerator plan and the high-volume Custom plan are priced by quote and scale with your event volume. There is no free plan, only a 7-day trial. Confirm current pricing for your volumes during the trial.

It is best for SaaS and ecommerce teams that want to tie user behavior to revenue — analyzing funnels, cohorts, retention, and customer journeys to improve conversion and reduce churn.

Both do event and behavioral analytics, but Kissmetrics leans into revenue-centric, person-level reporting, while Mixpanel offers a more generous free tier and very flexible event analysis. Many teams trial both before deciding.

It is most valuable once you have meaningful revenue and user data to analyze. Very early-stage teams with little data may get more out of a tool with a free tier, such as Mixpanel, until usage grows.