ShipBob

• 60+ owned-and-partner fulfillment centers across four continents.
• 2-day ground shipping reach for ~100% of the US population.
• Proprietary WMS + merchant dashboard — real software, not spreadsheets.
• Quote-based pricing only: implementation + receiving + storage + pick-pack + shipping.
• Free Shopify / BigCommerce / NetSuite / TikTok Shop integrations; below ~250 orders/mo the minimums make it overkill.

Outsourcing fulfillment is the moment a DTC brand stops being a side hustle in a garage and starts being an operation. The question is never "should I outsource?" — it's "which 3PL won't turn my shipping into a black box?" ShipBob's entire pitch is that it answers that question with software: you can see your inventory, your per-order cost, and your shipping speed in one dashboard, the way you see everything else in your business.

That transparency is the thing most regional 3PLs cannot offer. The classic 3PL relationship is a spreadsheet and a phone number: you email the warehouse to ask how much stock is left, you reconcile invoices line-by-line, and you find out a SKU is back-ordered when a customer complains. ShipBob built its own warehouse management system and merchant dashboard precisely to kill that workflow — order status, inventory levels, storage costs, and shipping performance all live in one place, updated in real time, with developer APIs underneath for headless and ERP setups. For a founder who has outgrown self-fulfillment but refuses to fly blind, that is the whole value proposition.

The second pillar is reach. Because ShipBob runs 60+ fulfillment centers across the US, Canada, UK, EU, and Australia, you can split inventory across regions and quote 2-day ground shipping to roughly the entire US population without paying for air freight. You inherit ShipBob's negotiated carrier discounts with UPS, USPS, FedEx, and DHL — rates a sub-$5M brand simply cannot get on its own. For a generalist Shopify or BigCommerce brand with standard parcel-sized products, that combination of owned software plus multi-region 2-day reach is hard to assemble anywhere else without operating warehouses yourself.

How ShipBob fulfillment actually works

1. Connect your store and get a quote

   Link Shopify, BigCommerce, NetSuite, or TikTok Shop (integrations are free) and share your SKU mix, order volume, and shipping destinations. Because pricing is quote-based, this is where you learn your real per-order cost — there is no public rate card.

2. Send inventory to receive

   You ship your stock into one or more fulfillment centers. ShipBob receives, counts, and shelves it; receiving and standard onboarding are included in the model.

3. Split inventory by region (optional)

   To unlock 2-day ground, ShipBob's analytics recommend how to distribute SKUs across centers so stock sits close to where your demand actually is.

4. Orders pick, pack, and ship automatically

   When a customer buys, the order flows to the nearest center, gets picked and packed (plain ShipBob mailers and boxes are free), and ships on a discounted carrier rate. Tracking syncs back to your store.

5. Watch it in the dashboard

   Live inventory, per-order cost, SKU velocity, and shipping performance are all visible in real time — plus on-site CS reps at every center if something needs walking down to the floor.

The ShipBob network — at a glance

ShipBob pricing — what the quote actually covers

ShipBob does not publish a rate card. Pricing is assembled from your SKU mix, monthly order volume, and shipping zones, which is why the only honest figure is "custom / contact sales." What you can know in advance is the structure of the bill: it bundles implementation, receiving, storage, pick-pack, and shipping, with separate line items for value-add services. Below is the shape of the quote, not a price.

Two realities to model before the sales call: reported monthly minimums sit in the low hundreds (around $275/mo), and ShipBob applies a shipping margin of roughly 15–30% over raw carrier rates. That markup is the price of inheriting their carrier discounts — usually a net win for a smaller brand, but worth modelling against your own negotiated rates if you have them.

What you get beyond storage and shipping

ShipBob vs ShipMonk vs Deliverr (Flexport)

The honest summary: ShipMonk is similar in scope and arguably stronger if subscription boxes and complex kitting are your core, while Deliverr (now Flexport) leans toward Amazon-style fast-tag placement. ShipBob is usually the best "Shopify-native" 3PL for a generalist DTC brand that wants owned software plus broad 2-day reach in one package.

Who should use ShipBob — and who shouldn't

Where ShipBob earns its keep

Four scenarios cover most of the brands that move to ShipBob and stay. The first is the Shopify DTC brand scaling past 500 orders a month — the founder's garage has run out of room, pick-pack is eating evenings, and the business needs 2-day shipping to stay competitive without signing a warehouse lease. ShipBob absorbs the operation and the founder gets their evenings back, with a dashboard that finally tells them what fulfillment actually costs per order. The second is the BigCommerce or NetSuite store doing seven-figure GMV, where the native integrations matter more than anything: orders, inventory, and returns sync without a middleware tax, and the finance team can reconcile against real SKU-level cost data instead of a warehouse's monthly PDF.

The third is subscription and supplement brands, where the compliance certifications do the heavy lifting. GMP and AICPA SOC-certified facilities cover regulated SKUs that smaller regional 3PLs simply can't touch, and the kitting capability handles the recurring monthly-box assembly that defines the category. The fourth is brands expanding internationally: instead of paying for international last-mile on every order, you hold inventory in ShipBob's UK, EU, or Australia centers and quote local shipping, sidestepping cross-border duties drama and the multi-week transit times that kill conversion in new markets. The common thread across all four is the same — these are brands that have outgrown doing it themselves but are not large enough to build their own multi-region warehouse network, which is precisely the gap ShipBob's owned software and 60+ centers were built to fill.

ShipBob FAQ