JumpCloud
Cybersecurity Verified May 2026
JumpCloud is the cloud-native directory — replace Active Directory with a platform that manages user identities, SSO, MFA and device MDM from one console, with a free tier for up to 10 users.
- Free tier for up to 10 users is genuinely full-featured — not a trial
- Replaces Active Directory without on-prem infrastructure or DC maintenance
- Cross-OS MDM manages macOS, Windows and Linux from one console
- HRIS sync with Rippling, BambooHR, Workday keeps user provisioning automated
How JumpCloud scored 57/100
6 weighted criteria, each scored out of 10 and published with its reasoning. Featured placements never move a score.
Deal Strength
3.0 /10The listing mentions promotional pricing behind a link, but nothing is quantified and no coupon exists. Treat it as plain access to JumpCloud's standard rates rather than a saving you can count on.
Value for Money
8.0 /10JumpCloud replaces Active Directory, MDM and Okta in one subscription for roughly 3-4x less than buying those category specialists separately, and the free tier covers 10 users and 10 devices. Small teams can validate it at zero cost.
Capability
8.0 /10Identity (SSO, MFA), multi-OS device management and access control (RADIUS, LDAP, conditional access) sit in one console, enough for most SMBs to retire Active Directory. Top-tier identity governance at enterprise scale is the gap.
Time to Value
5.0 /10The free tier lets you evaluate every feature before paying, but you still provision users and push agents to every machine. Expect days of rollout work rather than an afternoon across a mixed-OS fleet.
Trust & Reliability
5.0 /10JumpCloud shows recognisable customer logos and positive customer quotes on its site. It publishes no uptime SLA, support metrics or independent review counts, which is a real gap for a product that would hold your identity layer.
Flexibility & Exit
5.0 /10You can pay monthly or annually, and the free tier means you can step down rather than out. Cancellation and export specifics are not published, so ask how user and device records come back out before migrating your directory.
About JumpCloud
Quick answer
JumpCloud is the cloud-native directory — replace Active Directory with a platform that manages user identities, SSO, MFA and device MDM from one console, with a free tier for up to 10 users.
JumpCloud, in 30 seconds
JumpCloud is the cloud directory platform that bundles identity (SSO, MFA, lifecycle), device management (Mac, Windows, Linux, iOS, Android) and access control (RADIUS, LDAP, conditional access) under one console. We picked it because it is the most credible way for a 50-500 person business to retire Active Directory without buying Okta + Intune + an MDM separately.
How it works
You provision users in JumpCloud or sync them from HRIS (BambooHR, Workday, Rippling). Each user gets SSO to apps via SAML or OIDC, optional MFA via push, TOTP or WebAuthn keys, and an agent on their laptop that ties the local OS account to the cloud identity. Group-based policies push disk encryption, OS updates, software and configuration to enrolled devices. Conditional access rules can require a managed device, a specific OS posture or a particular network before granting app access.
The same console handles legacy on-prem needs (LDAP for Linux servers, RADIUS for Wi-Fi) which is why hybrid SMBs adopt it.
Pricing reality
JumpCloud is sold as packages. SSO Package starts around $11/user/month, Core Directory at similar pricing, and the Platform bundle (everything: directory, SSO, MDM, MFA, conditional access, RADIUS, LDAP) is roughly $19/user/month annual or $24/user/month monthly. The free tier covers 10 users and 10 devices for the full Platform, which makes evaluation honest. Add-on prices for SaaS Management and Password Manager are listed separately.
Versus alternatives
| Tool | Strength | Weakness vs JumpCloud |
|---|---|---|
| JumpCloud | Directory + MDM + RADIUS in one bill | — |
| Okta + Intune + Jamf | Category specialists in each layer | 3-4x the cost; integration tax |
| Microsoft Entra + Intune | Bundled with Microsoft 365 E3/E5 | Weaker for Mac and Linux fleets, no native RADIUS |
| Google Workspace | Cheap, integrated identity for Google-first orgs | Limited MDM depth, no Linux device support |
Who should buy, who should skip
Buy if
- You have 25-500 users on a mix of Mac, Windows and Linux
- You want to retire Active Directory without the migration risk
- You need RADIUS Wi-Fi auth and LDAP for legacy apps without running a server
Skip if
- You are a Microsoft 365 E3/E5 shop happy with Entra and Intune
- You are an Apple-only shop and Kandji or Jamf + Okta is closer to your needs
- You need top-tier identity governance (PAM, fine-grained access reviews) at enterprise scale
What's included
- Cloud-native identity without on-prem infrastructure
- Cross-platform device management: Windows, Mac, Linux
- API-first architecture enables custom automation
- Conditional access and MFA reduce phishing surface
- SaaSTweaks-verified affiliate deal
- Vendor-direct activation flow
- Editorial pros + cons review
- Tracked savings claim with refresh date
JumpCloud pricing
Verified May 2026. Vendor's published rates at the time we checked — always confirm at checkout.
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | Up to 10 users and 10 devices — full platform features |
| Device Management | $9/user/mo | MDM for macOS, Windows, Linux — patching, policies, remote wipe |
| SSO + Directory | $11/user/mo | Cloud directory, LDAP, SSO for SaaS apps, MFA |
| Platform | $22/user/mo | Full platform: directory, SSO, MDM, Zero Trust policies, HRIS sync |
Getting started
4 steps. The last one is the part most people skip.
- 1
Open JumpCloud through the link on this page
It carries our referral tag. The price you pay is identical either way, and it never changes the score on this page.
- 2
Compare the tiers against what you actually use
The pricing table on this page lists what each plan includes. Match it to real usage rather than the tier the vendor highlights.
- 3
Start on the smallest plan that fits
Most vendors let you move up mid-cycle and bill the difference, so starting low costs you nothing but starting high does.
- 4
Check the renewal terms before you commit
Note the renewal date and the rate it reverts to, so the second invoice is not a surprise. Annual plans are usually cheaper per month but harder to exit.
Where JumpCloud wins and loses
What works
- Free tier for up to 10 users is genuinely full-featured — not a trial
- Replaces Active Directory without on-prem infrastructure or DC maintenance
- Cross-OS MDM manages macOS, Windows and Linux from one console
- HRIS sync with Rippling, BambooHR, Workday keeps user provisioning automated
What doesn't
- Pricing per user adds up quickly for large organisations vs. traditional AD
- Some Entra ID (Azure AD) features remain more mature for Microsoft-centric orgs
- Reporting and compliance dashboards less mature than Okta at enterprise scale
The bottom line
A capable, integrated identity and device management platform offering strong value for SMBs, though the current deal provides only access without a clear quantified discount.
For most SMB and mid-market scenarios, yes. JumpCloud provides directory, group policy, RADIUS and LDAP without an on-prem server, and the AD Migration tool moves users and groups across with workstation rebinding.
Yes, both as managed devices via APNs/Apple Business Manager and Android Enterprise. iOS, iPadOS, Android and ChromeOS join Mac, Windows and Linux on the same console.
JumpCloud supports its own push MFA, TOTP apps, WebAuthn/FIDO2 security keys (YubiKey, Titan), Duo and conditional access policies that require specific factors per app.
Up to 10 users and 10 devices on the full Platform: SSO, MFA, MDM for Mac/Windows/Linux/iOS/Android, RADIUS, LDAP, conditional access. It is the most generous free directory tier on the market.
Okta has the deeper SSO catalogue and more advanced identity governance. JumpCloud bundles MDM and RADIUS that Okta does not, at a fraction of the all-in cost. For mid-market without dedicated IAM staff, JumpCloud wins on simplicity.
Yes. JumpCloud is SOC 2 Type II, ISO 27001 and supports GDPR DPA terms. EU data residency is available.
