Plan your migration
Keep current chat running short-term while evaluating Salesloft's named successor and mapping a clean migration path.
Drift
AI Tools · AI Agents
Verified AI AGENTS
Drift deal for creators: Exclusive Drift access
Conversational marketing and AI chat platform for B2B websites — now part of Salesloft and being sunset, with migration to a named successor.
- Strong B2B chat qualification
- In-chat meeting booking
- Account-based personalization
- Mature conversation AI
SaaSTweaks Score
45/100Situational★★★★★
A capable B2B conversational AI platform, but its affiliate-only access, high enterprise pricing, and post-acquisition uncertainty limit its current appeal.
- Deal Strength3.0/10
INPUTS state 'access_only — affiliate/partner access, no verified public discount (CAP dealStrength at 3)' and 'SAVINGS CLAIM: none'.
- Value for Money3.0/10
EDITORIAL SUMMARY notes 'real cost spike once you add AI agents' and 'Starting price: Historically from around $2,500/mo'. Pricing is high-tier enterprise custom, and the summary advises 'Wait — buy once the new Salesloft-Drift bundle is stable and pricing is public,' indicating current pricing is unclear and potentially pricey vs. peers.
- Capability8.0/10
EDITORIAL SUMMARY describes a broad feature set: 'AI agent that ingests your website, PDFs... answers buyer questions', 'Site Concierge & Fastlane', 'Real-Time Routing & Chat Handoff', 'Analytics & Pipeline Attribution'. It is 'category-leading' for B2B conversational sales, though post-acquisition integration may create some gaps.
- Time to Value5.0/10
No specific evidence on setup time. EDITORIAL SUMMARY focuses on functionality, not implementation speed. Given it's an enterprise platform with AI training and integration, a 'days to value' midpoint is a reasonable, conservative estimate.
- Trust & Reliability5.0/10
LIVE SITE EVIDENCE shows '4.5 on G2' but no review count. EDITORIAL SUMMARY mentions acquisition and 'pricing uncertainty' but no uptime/SLA or security details. 'Generally positive' is assumed from the G2 rating, but evidence is thin.
- Flexibility & Exit3.0/10
INPUTS show 'Premium: From $2,500/mo USD; Advanced: Custom USD; Enterprise: Custom USD'. High custom enterprise pricing strongly suggests annual contracts and lock-in. EDITORIAL SUMMARY warns 'buyers should confirm packaging before signing,' indicating potential inflexibility.
Scored 2026-06-06 · How we score →
About Drift
Quick answer: Drift is a conversational marketing and AI chat platform for B2B websites that qualifies visitors, books meetings, and routes leads via chatbots and live chat. It is now part of Salesloft, and as of 2026 Drift is being sunset — Salesloft has named a successor for existing customers — so new buyers should treat it with caution. Pricing is custom and enterprise-leaning; confirm status and pricing directly.
- What it is: A conversational marketing / AI chat tool for qualifying and routing B2B website visitors.
- Best for: Existing customers planning a migration, not new adopters.
- Standout: Strong B2B chat qualification and meeting-booking, trained on years of conversation data.
- Pricing: Custom, enterprise-leaning (historically several thousand $/mo); quote-based.
- Rivals: Intercom, Qualified, and Salesloft's named successor platform.
What is Drift?
Drift pioneered the category of conversational marketing — using live chat and chatbots on B2B websites to engage visitors in real time, qualify them, answer questions, and book meetings with sales reps instead of relying on static lead forms. Its bots could route high-intent visitors to the right rep, surface account context, and trigger personalized playbooks based on who was browsing. For years it was a leading name in B2B chat and account-based engagement.
Drift was acquired by Salesloft in 2024 and folded into Salesloft's revenue platform. As of 2026, Salesloft has announced that Drift is being sunset and has named a successor product for existing customers to migrate to. That changes the calculus dramatically: the technology still works today, but it no longer has an independent future. Anyone evaluating Drift now is really evaluating a transition, not a long-term platform.
Key features
Conversational chatbots
Automated bots that greet visitors, answer questions, and qualify leads around the clock.
Live chat & routing
Real-time chat with intelligent routing of high-intent visitors to the right sales rep.
Meeting booking
Let qualified visitors schedule meetings directly in chat, compressing the lead-to-meeting cycle.
Account-based playbooks
Personalize chat experiences based on the visiting account and intent signals.
AI conversation models
AI trained on large volumes of B2B conversations to handle qualification flows.
CRM & sales integrations
Integrations with CRMs and now the broader Salesloft platform to sync conversations and leads.
Drift pricing
Drift has never published transparent pricing; it is custom-quoted and historically enterprise-leaning, with reported entry points in the low thousands of dollars per month and higher tiers well above that. Since the Salesloft acquisition, standalone Drift increasingly sits inside broader platform bundles. Given the announced sunset, pricing is largely a moot point for new buyers — the more important question is the migration path and timeline. If you are an existing customer, confirm support windows, migration terms, and successor pricing directly with Salesloft.
Custom
Quote-based pricing
Enterprise
Historically several $k/mo
Sunset
Product being retired (2026)
2024
Acquired by Salesloft
Drift vs Intercom vs Qualified
| Tool | Best for | Pricing | Standout |
|---|---|---|---|
| Drift | Existing customers migrating | Custom (being sunset) | Legacy B2B chat & qualification |
| Intercom | Support + sales chat with AI | From ~$39/seat/mo + usage | Fin AI agent & broad platform |
| Qualified | B2B pipeline from website | Custom | Salesforce-native conversational sales |
✓ Use it if you
- Are an existing Drift customer mid-contract evaluating your migration.
- Need the current chat features short-term while you plan a move.
✗ Skip it if you
- Are a new buyer — the product is being sunset and has no future.
- Want a platform with a clear long-term roadmap (choose Intercom or Qualified).
- Need transparent pricing and standalone purchase options.
Is Drift worth it?
Drift was a genuinely strong conversational marketing platform, and its chat, qualification, and meeting-booking still work today. But the product is being sunset under Salesloft, with a named successor for migration, which means a new adoption would mean building on something with no long-term future. For that reason we rate it Skip for new buyers: evaluate Salesloft's successor platform, Intercom, or Qualified instead, and existing customers should focus on a clean migration.
Capabilities
- • Conversational chatbots for 24/7 visitor engagement
- • Live chat with intelligent rep routing
- • In-chat meeting scheduling
- • Account-based personalization and playbooks
- • AI trained on B2B conversation data
- • Lead qualification and routing
- • CRM and Salesloft platform integrations
- • Visitor intent and account identification
What's included
What SaaSTweaks members actually get with Drift.
Qualify website visitors
Use bots to engage and route high-intent visitors to reps — though new teams should adopt a platform with a future instead.
Book more meetings
Let qualified visitors schedule meetings directly in chat to compress the lead-to-meeting cycle.
How to claim
-
Click claim
Hit the button on this page — opens the partner site in a new tab.
-
Sign up through the partner link
No code needed — the offer applies automatically when you register through our Drift link.
-
Offer applies automatically
No surcharge to you — verified by the SaaSTweaks Deal Desk, not the vendor.
Frequently asked
Is Drift being shut down?
Yes. As of 2026, Salesloft has announced that Drift is being sunset and named a successor product for existing customers to migrate to. New adoption is not advisable.
Who owns Drift?
Drift was acquired by Salesloft in 2024 and folded into Salesloft's revenue platform. The product is now being retired under Salesloft.
How much does Drift cost?
Drift never published transparent pricing; it was custom-quoted and historically enterprise-leaning, often in the low thousands of dollars per month and up. Given the sunset, confirm any terms directly with Salesloft.
What should I use instead of Drift?
For new conversational marketing needs, consider Salesloft's named successor platform, Intercom (with its Fin AI agent), or Qualified for Salesforce-native B2B pipeline generation.
What did Drift do?
Drift provided conversational marketing — live chat and chatbots on B2B websites to engage and qualify visitors, route them to reps, and book meetings instead of relying on static forms.
SaaSTweaks members
Ready to claim the Drift deal?
What you get Exclusive Drift perk via SaaSTweaks
Negotiated & verified directly by SaaSTweaks · Verified 2 months ago
Claim Drift deal
Opens Drift in a new tab — free, no markup
User reviews
What real Drift users think — human-moderated. Reviewers may earn SaaSTweaks points for honest reviews; points never depend on the rating.
0.0 / 5
0 reviews
No reviews yet — be the first to share your experience.
Share your experience
Reviews go through quick moderation before publishing. Real experiences only. Members earn 100 SaaSTweaks points per approved review (+50 for a detailed one) — sign in first to earn. Points are awarded for any honest review, never for a particular rating.