Auvik

The problem Auvik solves

Most multi-site and multi-client networks are documented in someone's head. There's a Visio diagram somewhere, drawn two years ago, already wrong. When a switch fails at 2am, the on-call engineer is reverse-engineering the topology live while the client's office is down. Auvik's whole reason to exist is to make that scenario stop happening: it keeps an always-current picture of how the network actually connects today, what changed, and what's failing — so troubleshooting starts from facts, not memory.

There's a second, quieter cost to undocumented networks: onboarding. Every time a new engineer joins an MSP, they spend their first weeks learning each client's network by breaking things and asking the senior tech. A tool that holds an accurate, current map turns that tribal knowledge into something a new hire can read on day one. The same is true when you win a new client and inherit a network nobody on your team has ever seen — auto-discovery means you understand it in an afternoon rather than a fortnight of cautious poking.

What Auvik does

Auvik pricing in 2026

Auvik's pricing is quote-based and tiered by the number of billed network devices — and crucially, many device types aren't billed at all. That makes the effective per-site cost lower than the headline per-device figure suggests, but it also means you have to talk to sales for a real number. The trial is the honest way to size it.

Making sense of the per-device model

The quote-based pricing is the single most common complaint about Auvik, and it's a fair one — IT buyers want to model total cost on a spreadsheet before they talk to anyone. Two things make it less opaque in practice. First, you're billed on network devices — switches, routers, firewalls — not on everything with an IP address. The endpoints, wireless APs, printers, UPS units and NAS boxes that make up the bulk of any device count are monitored free. So a site with two switches, a router and a firewall plus fifty endpoints is billed on four devices, not fifty-four.

Second, the trial exists precisely so you can size your own bill. Stand it up on a representative network, see how many billable devices it actually finds, and you have a real per-site number to extrapolate from before sales ever quotes you. The honest caveat: on networks that are genuinely switch- and firewall-dense — large campuses, heavily segmented enterprises — the per-device model can add up, and that's exactly the case where you want the trial's real count rather than a back-of-envelope guess.

Standing Auvik up — deployment in practice

The fastest way to evaluate Auvik is to point it at one real network and judge the auto-discovery. Here's the sequence.

Auvik vs PRTG vs SolarWinds

PRTG and SolarWinds Orion are powerful but on-premises, sensor- or element-licensed, and heavy to maintain. Auvik is cloud-native, auto-discovery-first and built around the modern MSP workflow — less manual setup, lower ongoing maintenance, and far easier multi-tenancy.

What Auvik is not

It's important to scope Auvik correctly so you don't expect the wrong thing. Auvik is a network monitoring and management platform — it owns the switches, routers, firewalls and the topology between them. It is not a full RMM. It won't patch Windows on a hundred laptops, push software, or manage endpoint antivirus at scale. Teams that try to make it do endpoint management come away disappointed, not because Auvik is weak, but because that was never its job.

The right architecture is to pair it: Auvik for the network layer, and an RMM like NinjaOne, Atera or N-able for endpoints, with the two talking to your PSA so tickets and reporting land in one place. Used that way, Auvik is the piece that gives you the network visibility an RMM doesn't — and the reason most MSPs add it rather than swap something out. If you only have budget for one tool and your pain is endpoints, start with the RMM; if your pain is "we don't actually know how our networks are wired," that's the Auvik-shaped problem.

Watch Auvik in action